Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2020 | 0 | typical | 3 | — | Few |
| 2019 | 0 | typical | 4 | — | Few |
| 2018 | 0 | typical | 2 | — | Few |
| 2017 | 0 | −20% | 4 | — | Few |
| 2016 | 1 | 1.5× | 5 | — | Few |
| 2015 | 0 | −20% | 4 | — | Few |
* Complaints compared with the median NPR XD year at the same age, so new and old years are judged fairly. How this works.
Latest Isuzu NPR XD recalls
Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021.
Seat belts › Front › Webbing
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly.
Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020.
Wheels › Lugs/nuts/bolts/studs
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019.
Electrical system › Instrument cluster/panel
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
Remedy: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that…
Exterior lighting › Brake lights › Switch
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018 Isuzu NPR and 2019 Isuzu NPR-HD and NPR-XD vehicles. These vehicles have a brake switch and nylon retainer that may not have been properly secured into the steel brake pedal assembly bracket.
Remedy: Isuzu has notified owners, and dealers will inspect the seating of the retainer, and re-seat the retainer clip or replace the retainer clip, if necessary, free of charge. The recall began on April 24, 2018.
Frequently asked questions
What years of the Isuzu NPR XD should you avoid?
None of the Isuzu NPR XD years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Isuzu NPR XD?
2015 has the fewest complaints compared with other NPR XD years at the same age, followed by 2017. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
How many recalls has the Isuzu NPR XD had?
10 recalls across 2015–2020. The model year with the most is 2016. See all Isuzu NPR XD recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.