Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2020 | 0 | typical | 3 | — | Few |
| 2019 | 0 | typical | 4 | — | Few |
| 2018 | 0 | typical | 3 | — | Few |
| 2017 | 0 | typical | 4 | — | Few |
| 2016 | 0 | typical | 5 | — | Few |
| 2015 | 0 | typical | 4 | — | Few |
| 2014 | 0 | typical | 3 | — | Few |
| 2013 | 0 | typical | 3 | — | Few |
| 2012 | 0 | typical | 4 | — | Few |
| 2011 | 0 | typical | 2 | — | Few |
| 2007 | 3 | 2.5× | 2 | Engine | Few |
| 2006 | 0 | typical | 2 | — | Few |
* Complaints compared with the median NQR year at the same age, so new and old years are judged fairly. How this works.
Most common Isuzu NQR problems
Latest Isuzu NQR recalls
Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021.
Seat belts › Front › Webbing
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly.
Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020.
Wheels › Lugs/nuts/bolts/studs
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019.
Steering
Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Remedy: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary.
Electrical system › Instrument cluster/panel
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
Remedy: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that…
Frequently asked questions
What years of the Isuzu NQR should you avoid?
None of the Isuzu NQR years has an unusually high number of complaints compared with the others at the same age.
What are the most common Isuzu NQR problems?
Across all years, owners report the most problems with the engine & cooling (1), steering (1) and suspension (1). Engine complaints peak in the 2007 model year.
How many recalls has the Isuzu NQR had?
14 recalls across 2006–2020. The model year with the most is 2016. See all Isuzu NQR recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.