Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2017 | 0 | typical | 2 | — | Few |
| 2016 | 0 | typical | 3 | — | Few |
| 2015 | 0 | typical | 3 | — | Few |
| 2014 | 0 | typical | 3 | — | Few |
| 2013 | 0 | typical | 4 | — | Few |
| 2012 | 0 | typical | 3 | — | Few |
* Complaints compared with the median Reach year at the same age, so new and old years are judged fairly. How this works.
Latest Isuzu Reach recalls
Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021.
Power train › Driveline › Driveshaft
XL Hybrids Inc. (XL) is recalling certain 2013-2018 Isuzu Reach vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.
Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule.
Power train › Axle hubs
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017.
Exterior lighting › Brake lights › Switch
Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2012-2014 Reach chassis manufactured July 26, 2011, to August 7, 2014. In the affected vehicles, the brake light switch may be bent while braking, possibly causing it to not activate the brake lights and potentially corrode.
Remedy: Isuzu will notify owners, and dealers will apply a protector and a waterproof cover with an extension harness so that the switch cannot be bent or corroded, free of charge. Parts are not currently available.
Electrical system › Horn
Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2012-2013 Reach stripped chassis manufactured July 26, 2011, through August 27, 2013. The horn switch contacts may be bent or may wear prematurely causing the horn not to work.
Remedy: Isuzu will notify owners, and dealers will inspect the horn contact shaft to see if it is bent or if it has premature wear, and replace the steering wheel combination switch if either condition is found, free of charge.
Frequently asked questions
What years of the Isuzu Reach should you avoid?
None of the Isuzu Reach years has an unusually high number of complaints compared with the others at the same age.
How many recalls has the Isuzu Reach had?
5 recalls across 2012–2017. The model year with the most is 2013. See all Isuzu Reach recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.