The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
The risk
If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Recall details
| NHTSA campaign | 19V-835 (19V835000) |
|---|---|
| Manufacturer number | V1906 |
| Manufacturer | Isuzu Motors Limited |
| Component | Wheels › Lugs/nuts/bolts/studs |
| Report date | November 20, 2019 |
| Owners notified | December 20, 2019 |
| Vehicles affected | 1,926 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 Chevrolet 4500HD
- 2020 Chevrolet 4500HD
- 2020 Chevrolet 4500XD
- 2019 Chevrolet 5500HD
- 2020 Chevrolet 5500HD
- 2020 Chevrolet 5500XD
- 2017 Isuzu NPR HD
- 2018 Isuzu NPR HD
- 2019 Isuzu NPR HD
- 2020 Isuzu NPR HD
- 2019 Isuzu NPR XD
- 2020 Isuzu NPR XD
- 2019 Isuzu NQR
- 2020 Isuzu NQR
- 2019 Isuzu NRR
- 2020 Isuzu NRR
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 19V-835 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,926 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.