Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2019 | 1 | typical | 4 | Wheel & Tire | Few |
| 2018 | 0 | −33% | 3 | — | Few |
| 2017 | 1 | typical | 2 | Engine | Few |
| 2016 | 1 | typical | 5 | Brake | Few |
| 2015 | 1 | typical | 5 | Engine | Few |
| 2014 | 0 | −33% | 4 | — | Few |
| 2013 | 2 | 1.3× | 4 | Brake | Few |
| 2012 | 1 | typical | 5 | Brake | Few |
| 2011 | 0 | −33% | 2 | — | Few |
| 2009 | 1 | typical | 2 | Transmission | Few |
| 2008 | 2 | 1.3× | 3 | Transmission | Few |
| 2007 | 2 | typical | 3 | Fuel System | Few |
| 2006 | 9 | 1.7× | 3 | Suspension | Few |
* Complaints compared with the median NPR year at the same age, so new and old years are judged fairly. How this works.
Most common Isuzu NPR problems
Latest Isuzu NPR recalls
Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021.
Service brakes
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear…
Remedy: Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020.
Seat belts › Front › Webbing
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly.
Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020.
Steering
Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering.
Remedy: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary.
Equipment
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image.
Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Frequently asked questions
What years of the Isuzu NPR should you avoid?
None of the Isuzu NPR years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Isuzu NPR?
2011 has the fewest complaints compared with other NPR years at the same age, followed by 2014 and 2018. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Isuzu NPR problems?
Across all years, owners report the most problems with the steering (5), fuel & propulsion system (5) and brakes (5). Steering complaints peak in the 2006 model year.
How many recalls has the Isuzu NPR had?
16 recalls across 2006–2019. The model year with the most is 2012. See all Isuzu NPR recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.