Most common 2020 Hyundai Santa Fe problems
Share of the 217 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Hyundai Santa Fe complaints by model year
Best Santa Fe years: 2018, 2011. Years to avoid: 2017, 2025, 2023, 2013, 2024. Compare all years →
2020 Hyundai Santa Fe recalls (2)
Trailer hitches
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge.
Visibility › Windshield
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2020 Hyundai Santa Fe:
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021.
What 2020 Hyundai Santa Fe owners say
Engine & cooling all 85 →
The contact owned a 2020 Hyundai Santa Fe. The contact stated that while driving 40 MPH onto the ramp, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was able to pull over to the side of the road. The vehicle stalled and shut off, and the contact was unable to restart the vehicle. The contact was calling for Roadside Assistance and noticed white smoke coming from under the hood. The stated that the smoke then turned dark brown and then black, and then flames appeared under the hood. The contact grabbed several things of value and exited the vehicle and started running. The vehicle was engulfed in flames, and the EDR was destroyed. The contact sustained minor scratches after falling while running away from the vehicle. No medical attention was sought. The Police and Fire Department were called to the scene. …
I do not know what caused this. Here is what happened. While parking the car suddenly accelerated, over the curb, on the sidewalk narrowly missing the building because I turned hard right to avoid the building and I was able to brake to a stop glancing off a concrete pillar. We could have been hurt crashing into the wall/windows, anyone on the walk would have been hurt & anyone in the store could have been hurt. The car was towed to Hatchette Hyundai-East waiting to be looked at. There is no police report because it was private property and no damages except to my car. No warning lamps or messages. I remember 2 previous incidents that happened recently. While driving in normal city traffic, my passenger asked if I had speeded up? It was morning traffic, so I didn't really think about it. Later that day while returning home there was a weird thing that happened. …
Transmission & drivetrain all 26 →
The contact owns a 2020 Hyundai Santa Fe. The contact stated that he received an unknown service campaign from the manufacturer indicating that a software update for emissions was needed. The vehicle was taken to a dealer where an ECU update was completed and an NP001-SC9C2 was installed for the engine and transmission. The contact stated that when his wife drove the vehicle home from the dealer, she noticed that something was wrong with the vehicle but did not specify the failures. The contact stated that the next day, while driving at an undisclosed speed, the vehicle hesitated and shifted improperly, and while depressing the brake, the vehicle accelerated forward. The contact stated that the failure persisted and became more prevalent in the morning after sitting overnight. …
The contact owns a 2020 Hyundai Santa Fe. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. After scanning the vehicle, the contact received a code for torque converter damage. The vehicle was taken to the local dealer, where it was diagnosed, and the TCM update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed with transmission failure. The vehicle was repaired, but the failure persisted. The oil light was illuminated and then turned off. The contact became aware that the engine oil was 4 1/2 quarts low, and it was determined there was an oil consumption issue with the engine. The vehicle was taken back to the local dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. …
Electrical system all 25 →
The vehicle seat caught fire overnight, Sept 26th, and was discovered the morning of Sept 27th 2024. The fire was contained to inside the vehicle and melted parts of the driver seat and lower part of steering wheel. The vehicle interior was covered in orange dust and had extremely toxic smell inside. Insurance 3rd party inspected and declared it a total loss. A few weeks later, a neighbor and fellow Hyundai SantaFe owner mentioned that he had heard of an issue with the Santa Fe catching fire. With this new information, I called Hyundai to alert them. Hyundai opened an investigation, but closed the claim since the 3rd party that declared it a total loss had already sold it as salvage. They also denied any recalls pertaining to my specific vehicle or knowledge that electrical fire was a potential issue for this model and year. …
The contact owns a 2020 Hyundai Santa Fe. The contact stated that the vehicle alarm system failed to activate during a vehicle break-in. The vehicle was unoccupied at the time of the failure. A police report was filed. The dealer was notified of the failure and the contact was advised to contact the insurance company and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number. The failure mileage was approximately 55,000.
2020 Hyundai Santa Fe engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 8-speed automatic | FWD | 22 / 29 / 25 |
| 2.4L 4-cyl | 8-speed automatic | AWD | 21 / 27 / 24 |
| 2.0L 4-cyl turbo | 8-speed automatic | FWD | 20 / 27 / 23 |
| 2.0L 4-cyl turbo | 8-speed automatic | AWD | 20 / 26 / 22 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2020 Hyundai Santa Fe a good car?
Based on 217 owner complaints filed with NHTSA, the 2020 Santa Fe rates use caution: 1.4× as many complaints as a typical year of the Santa Fe at the same age. It is one of the Santa Fe years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Hyundai Santa Fe?
The engine & cooling — 85 complaints, 39% of all complaints for this model year, most often about engine › oil/lubrication › sump/tank › drain plug. Next are the transmission & drivetrain (26) and electrical system (25).
How many recalls does the 2020 Hyundai Santa Fe have?
There are 2 recalls for the 2020 Hyundai Santa Fe, the most recent from March 17, 2023 (trailer hitches). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Hyundai Santa Fe?
The best years by complaints, compared at the same age, are 2018 and 2011. Years to avoid or approach with caution: 2017, 2025, 2023, 2013 and 2024. See the full Hyundai Santa Fe years comparison.
At what mileage do 2020 Hyundai Santa Fe problems happen?
The median mileage reported in complaints is about 15,000 miles; 71% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.