Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2024 Hyundai Palisade owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2024 Hyundai Palisade. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number 26V034000 (Air Bags) and 25V607000 (Seat Belts). The vehicle was repaired with film. The other recall parts were on back order. Following the repair, the contact became aware that the view through the third-row windows were distorted, and it was difficult to see clearly. The dealer informed the contact that the issue was self-corrected. The passenger became nauseated due to the distortion. The manufacturer was contacted from the website and by phone and referred the contact back to the dealer for assistance. The manufacturer opened a claim and stated that the film could be removed or reapplied. The dealer advised the contact that the film could be removed. The failure mileage was approximately 25,500.
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000(Seat Belts); however, part to do the recall repair were not yet available. The contact stated that upon inspection, the contact noticed that the front driver side, front passenger side, rear driver side, middle row rear, and rear passenger's side belts failed to latch securely as intended. No warning light was illuminated. The local dealer was contacted. The vehicle was not repaired due to the costs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the second-row seat belt buckles failed to latch closed as intended unless excessive force was used, and the seat belt occasionally independently unlatched. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.
There is a recall for the displacement of my 3rd row headrest. I have small children and are in the 3rd row daily. Also, although my 3rd row is under recall for mechanical issues, my 3rd row did malfunction and close on items in the 3rd row on 4/5/26. The sensors didn't detect that there were larger items in my vehicle and continued to close down. Also at this time, the right side wouldn't raise back up after me pushing the button multiple times. The seats not returning to an upright position with pressing the button, has happened multiple times. I never received notification that there are safety recalls on my vehicle. The reason I was given by Hyundai was that I didn't receive the notifications was because I didn't purchase my car from a Hyundai dealership. I am extremely concerned for the safety of my children in my vehicle. …
Vehicle has been at dealership since March 21, 2026 due to multiple active safety recalls and unresolved repair issues. Dealer confirmed recalls involving defective seat belt buckle assemblies that may fail to properly latch and a separate recall involving third-row occupant protection/ejection mitigation safety standards. One recall currently has no available remedy or repair solution. Vehicle has remained out of service for an excessive amount of time waiting on backordered parts and unresolved safety repairs. Manufacturer and dealership have not provided a clear repair completion timeline. Dealer communication has been poor and calls often go unanswered. I no longer feel this vehicle is safe for my family or small children due to the nature of the recalls involving seat belt safety and occupant protection during crashes or rollovers. …
On a brand new vehicle from day one the driver's side seat belt disconnects at random times despite being correctly buckled and fastened. It happens during standard driving conditions even when simply maintaining a steady speed. This is life threatening for my wife. We have taken it to the dealership multiple times, and they refuse to address it because they cannot reproduce it on their short few minute test drives. I have seen multiple posts from people online facing the same issue. For others it is often in the rear seats, but in our case the issue is for the driver themselves (the most often occupied seat). I do not trust that these seatbelts would protect in the case of a collision when they can't even stay buckled at a steady low speed. There are no warnings shown and the car is registering no fault codes. Again, let me emphasize, this car was brand new when these issues occurred. …
I am submitting this complaint to report a serious safety issue involving the driver's seat belt buckle in my vehicle. While driving, the driver's seat belt buckle failed. Specifically, the buckle un latched and it was then unable to re-latch after that. Making it impossible to be securely buckled while driving. There was no previous warning that the seat belt would fail. This occurred while the vehicle was in operation and created a significant safety risk. The failure of a primary safety restraint is extremely concerning, as it compromises the driver's ability to operate the vehicle safely and increases the risk of serious injury in the event of a collision. This issue appears to be a defect in the seat belt buckle mechanism, not the result of misuse.
The front passenger side seatbelt buckle holder stopped working randomly after driving in our 2024 Hyundai Palisade which is 2 months old. It worked correctly on a 5 minute ride. And when we got back into the car the red "Press" button was stuck in a recessed position. My wife could not buckle her seatbelt. It would not stay in. There was nothing dropped into the buckle receiver and it was taken to the dealership and a new buckle receiver has been ordered. This is extremely dangerous and I have lost all confidence in the seat belt buckles throughout the vehicle. I have small children, and I'm glad we were on a short drive and did not get into an accident where my wife could have been ejected from the car from a faulty seatbelt.
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts) and scheduled an appointment with a local dealer. The contact had not experienced a failure, but the dealer took the vehicle and refused to release the vehicle because parts were not available for the recall repair. The contact recently received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was informed of the issue. The contact had not experienced a failure.
The car has two safety recalls and Hyundai has not bee able to provide us with a safe vehicle to drive. NHTSA Recall Number 26V034000 does not have a remedy and NHTSA Recall Number 25V607000 we are still awaiting parts. We have called our dealership and Hyundai Customer care for a solution. We are told they have no available seat belts to make the repairs. We have asked multiple times for a loaner or rental vehicle but we are told there is nothing available for us. I was told today we can rent our own vehicle and they will reimburse us $60 per day. A comparable vehicle is $157.50 per day to rent. My family is not safe in this vehicle and we need a solution.
Related recalls
Seat belts › Rear/other › Buckle assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed.
Seat Belt complaints in other Palisade years
Frequently asked questions
How common are seat belt problems on the 2024 Hyundai Palisade?
NHTSA has 52 complaints about the seat belts of the 2024 Hyundai Palisade, 13% of the model year's 395 complaints.
Is there a recall for 2024 Hyundai Palisade seat belt problems?
Yes — NHTSA recall 25V-607 (buckle assembly, Sep 11, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2024 Hyundai Palisade seat belt problems start?
Half of the complaints with a recorded mileage happened before about 30,000 miles.
Is it dangerous?
Owners linked 0 crashes, 0 fires and 1 injury to seat belts problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.