2021 Hyundai Palisade Seat Belt Problems

Mileage when the problem started

• Under 25k
  427%
• 25k–50k
  320%
• 50k–75k
  427%
• 75k–100k
  17%
• 100k–150k
  213%
• 150k+
  17%

Owner reports

Selected complaints filed with NHTSA by 2021 Hyundai Palisade owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the passenger's side bucket seat's seat belt became inoperable and failed to latch properly. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, where it was determined that the seat belt assembly had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were unavailable and were currently on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 172,000.

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the seat belts for the vehicle became inoperable for the entire vehicle. The contact stated that the seat belts failed to detach properly. The contact received notification of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available and confirmed that the parts were on back order. The manufacturer was made aware of the failure, and a case was opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 120,200

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 40 MPH, the driver-side and passenger-side captain seat belts independently unlatched while occupied by the contact's minor children. The contact stated that the failure occurred during the winter. The dealer was made aware of the failure, which the dealer associated with an open recall; however, parts were unavailable. The contact later received an email notification from the dealer stating that parts could not be ordered because the manufacturer placed a hold on the parts. The contact received a recall notification for NHTSA Campaign Number: 25V607000 (Seat Belts); however, parts remained unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the front row and second row seat belt buckles independently unlatched. The failure occurred on several different occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was contacted and confirmed that the remedy for the recall was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that it was difficult to latch the middle-row driver's and passenger's side seat belts. The failure mileage was 10,000.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the seat belts failed to latch properly in cold weather. The seat belt audible alert was sounded. The dealer was made aware of the failure but confirmed that parts were on backorder. The failure mileage was approximately 40,000.

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the child in the second-row seat became trapped after the seat belt seized. The seat belt was cut to free the child. Additionally, the contact reported that the infotainment system was inoperable, failed to power on, and malfunctioned while driving, preventing the use of hands-free feature. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 148,000.

The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked, the contact attempted to fasten the rear passenger's seat belt, and the seat belt failed to retract. The vehicle was taken to a dealer, where it was diagnosed that the seat belt buckle had an internal failure and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure, and the contact was informed that there were no recalls on the VIN for the seat belt. The approximate failure mileage was 82,500.

The contact owns a 2021 Hyundai Palisade. The contact stated that the seat belts in the second row of the vehicle on the passenger's and driver's side failed to latch securely and unlatched while driving. The contact stated that several attempts were needed to latch the seat belts. Additionally, the seat belts intermittently unlatched while driving at various speeds. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.

The contact owns a 2021 Hyundai Palisade. The contact stated that the second-row seat belts seized and failed to release without disconnecting the buckle, and then retracting the seat belts to be able to move the seat belts as needed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer six times. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 312.

Related recalls

NHTSA investigations

Seat Belt complaints in other Palisade years