Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2023 Hyundai Palisade owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver's side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts for the recall repairs were on back order, and only fifteen seat belt buckles were being shipped to dealers, and each vehicle needed four seat belts. The vehicle was not repaired. The contact had not experienced a failure with the air bags. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer provided no assistance. The failure mileage was approximately 40,000.
The contact owns a 2023 Hyundai Palisade. The contact stated that while the vehicle was parked, the driver's seat belt and the driver's side second-row seat belt became inoperable. The contact stated that the driver's seat belt failed to latch properly, and the second-row driver's side seat belt intermittently failed to latch. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer escalated the issue for repair at the dealer; however, the vehicle was still not yet repaired. The approximate failure mileage was 37,000.
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row passenger's side seat belt inadvertently unlatched while the contact's daughter was in the seat. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the front driver's side seat belt buckle failed to remain latched securely. The seat belt warning light was illuminated. The local dealer was contacted; however, the vehicle was not repaired due to the parts being on backorder. The local dealer provided the contact with a loaner vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000.
The contact owns a 2023 Hyundai Palisade. The contact stated that the seat belts had become inoperable. There was no warning light illuminated. The vehicle was taken to the local dealer, and the seat belts were replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags). The contact no longer wanted the vehicle due to safety concerns. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 26,000.
The contact owns a 2023 Hyundai Palisade. The contact stated that the front passenger's side seat belt unintendedly unlatched with an occupant seated in the seat. The contact stated that the alarm sounded as if the seat belt was not being used while the seat was occupied. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,000.
I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who use forward-facing car seats that require a functional vehicle seatbelt. Because the seatbelt does not latch, I am unable to safely install a forward-facing car seat in this position. Hyundai has issued a recall but states that no remedy or repair will be available until January, leaving my family without a safe seating position for my child for several months. The dealership has provided no interim solution, loaner vehicle, or alternative safety accommodation. …
Along with the two recalls of which I have not been contacted by Hyundai or provided any form of remedy, this is highly concerning and makes me feel extremely unsafe driving my vehicle, especially with the fact that I have small children and teenagers. My car had an issue from inception that I've let the dealer know about that. They still have not fixed including the fact that well I'll be driving on certain roads are on the highway. It'll come up with a warning telling me that I'm going the wrong way and try to engage the automatic breaking system. In addition, the second row seatbelt has been stuck and it won't go back in. The third row seats often times try to disengage and come down. Anytime I hit a small bump or go over a speed bump even very slow. My Bluetooth goes off-line as well as the Navigation and then it comes back online within 3 to 5 minutes. …
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The vehicle jerked with the check engine warning light illuminated. The contact stated that the rear tires were bumping. The vehicle was driven to the shoulder of the road and turned off. The vehicle was started and towed to the dealer while the engine was running. In addition, the check engine warning light was illuminated. The dealer replaced the ignition coils, and the vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the failure initially began in 2023. The contact stated that the failure reoccurred intermittently. …
Hyundai has opened an internal case, number 42429100 Their only resolution is to leave the vehicle at a dealership and rent a car at my own expense. They have offered to give me a slight discount on a trade, but all comparable vehicles are under safety recalls as well. They have offered no effective solution and I have no manner to safely transport my family. The vehicle is subject to an active safety recall (NHTSA Recall 26V034) for failure to meet federal ejection mitigation standards (FMVSS 226) due to curtain airbag performance in the third row. According to the manufacturer, there is currently no available remedy for this condition. The vehicle was inspected by an authorized dealership, which confirmed that the recall is active and that no repair can be performed at this time. A separate seatbelt-related recall was completed during the inspection. …
Related recalls
Seat belts › Rear/other › Buckle assembly
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Remedy: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed.
NHTSA investigations
Inadvertent Seat Belt Unlatch
On August 7, 2024, the O ce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America.
Seat Belt complaints in other Palisade years
Frequently asked questions
How common are seat belt problems on the 2023 Hyundai Palisade?
NHTSA has 76 complaints about the seat belts of the 2023 Hyundai Palisade, 19% of the model year's 408 complaints. The component named most often is front › buckle assembly (1 mentions).
Is there a recall for 2023 Hyundai Palisade seat belt problems?
Yes — NHTSA recall 25V-607 (buckle assembly, Sep 11, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2023 Hyundai Palisade seat belt problems start?
Half of the complaints with a recorded mileage happened before about 37,000 miles, and 17% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.