Window & Wiper complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2025 | 14 | 7% | 7,000 miles |
| 2024 | 7 | 6% | — |
| 2023 | 11 | 8% | 17,000 miles |
| 2022 | 4 | 2% | 57,000 miles |
| 2021 | 31 | 7% | 29,000 miles |
| 2020 | 8 | 2% | 45,000 miles |
| 2019 | 23 | 3% | 5,000 miles |
| 2018 | 11 | 3% | 15,000 miles |
| 2017 | 17 | 2% | 30,000 miles |
| 2016 | 13 | 1% | 35,000 miles |
| 2015 | 7 | 6% | 40,000 miles |
| 2014 | 1 | 1% | 13,000 miles |
| 2013 | 4 | 1% | 30,000 miles |
| 2012 | 5 | 3% | 54,000 miles |
| 2011 | 16 | 5% | 48,000 miles |
| 2010 | 5 | 5% | 69,000 miles |
| 2009 | 3 | 2% | 78,000 miles |
| 2008 | 5 | 4% | 124,000 miles |
| 2007 | 6 | 3% | 40,000 miles |
| 2006 | 3 | 1% | 140,000 miles |
| 2005 | 5 | 1% | 104,000 miles |
| 2004 | 11 | 2% | 41,000 miles |
| 2003 | 14 | 2% | 49,000 miles |
Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
What owners report
The contact owns a 2025 Honda Pilot. The contact stated that the front windshield was cracked. The contact stated that a rock or stone had most likely hit the windshield. The vehicle was taken to the auto glass center, and the windshield was replaced. After the repair, the contact noticed that the windshield was cracked at its base. The contact noticed that the lower half of the windshield was cracked, and the crack expanded from one inch to three inches rapidly. The vehicle was taken to the auto glass center, where the contact was informed that the glass needed to be replaced. The vehicle was taken to the local dealer, who declined to take responsibility and referred the contact to the insurance company because the VIN was included in a related recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.
The contact owns a 2025 Honda Pilot. The contact stated that upon returning to the vehicle while the vehicle was parked and unoccupied, the sunroof front glass panel had shattered without impact. The contact was able to slowly drive to the residence. The contact then contacted a mobile auto glass technician who cleaned the vehicle and covered the sunroof with plastic. Additionally, the contact was informed that the sunroof glass panel was not available. The dealer was notified of the failure and informed the contact that the repair was not covered because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,350.
While driving on the highway, the panoramic roof shattered on its own with no outside or inside influence. This put the safety of myself and others at risk as the noise was similar to a weapon being fired at point-blank range. Additionally, had the panoramic roof curtain not been closed, glass would have fallen onto my children. This problem has been reported by others online, and there is a class action lawsuit against Honda for it. I'm working with my local dealership, and they're refusing to repair it under warranty. Honda Corporate states that if the dealership refuses to repair it under warranty, that's their right and they, Honda Corporate, cannot help me. I have photos taken immediately after it occurred, as well as video and audio from my dash camera showing that nothing impacted the vehicle. …
I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don't want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can't do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!
The contact owns a 2023 Honda Pilot. The contact stated that while the wife was reversing out of the driveway, the vehicle's glass sunroof suddenly exploded and shattered causing glass shards to fall into the cabin of the vehicle. During the failure, the driver sustained bruising and small lacerations to the neck and back area. The injuries did not require medical attention. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 600.
The contact owns a 2023 Honda Pilot. The contact stated while the vehicle was parked, the support from the moon roof was torn. There were no warning lights illuminated. The contact stated that without the supports, the moon roof would not be able to be covered. The vehicle was then taken to a dealer who diagnosed the vehicle with fractured supports, enabling the curtain to move. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2022 Honda Pilot. The contact stated that while driving 56 MPH, the sunroof exploded without impact. There were no other vehicles nearby. The sunroof visor was closed. The dealer was contacted, and a voicemail was recorded. The service representative called back and informed the contact that there was no warranty on the vehicle for the repair. The dealer referred the contact to a body shop. The manufacturer was contacted and opened a case. The failure mileage was 57,200.
Every since I purchased my 2022 Honda Pilot, I have had soo many issues with the windshield chipping. I bought the car brand new. Within the first 6 months, I had a chip at the top right corner (passenger side) the ended up cracking all the way to the edge. I had to replace the windshield. Fast forward to within a year of the new windshield being in place, and I know have FOUR chips. All on the passenger side. Two near the bottom and two near the top right. I have asked Honda several times if there are issues with the windshields, and they claim there is not. I have asked about having my frame checked to make sure it wasn't a manufacturing issue, but have not, since they need the windshield off to look. I have been driving for over 20 years. I have NEVER had a chip in my windshield. I even had a 2018 Pilot - 0 issues.
Related recalls (1)
Visibility › Rearview mirrors/devices › Exterior
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Frequently asked questions
Which Honda Pilot years have window & wiper problems?
By NHTSA complaints, the 2021 (31), 2019 (23), 2017 (17), 2011 (16) and 2003 (14) model years. Window & Wiper complaints make up 7% of all complaints for the 2021.
Is there a recall for Honda Pilot window & wiper problems?
Yes — 1 recall, including 23V-174 (exterior, Mar 16, 2023). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Honda Pilot window & wiper problems start?
Across all years, half of the complaints with a recorded mileage happened before about 41,000 miles; 66% happened before 50,000 miles.
What part fails most often?
Owners most often name the sun/moon roof assembly (27 mentions), followed by the power window devices and controls (11).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.