The problem
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Recall details
| NHTSA campaign | 20V-440 (20V440000) |
|---|---|
| Manufacturer number | Y7Y |
| Manufacturer | Honda (American Honda Motor Co.) |
| Component | Back over prevention › Sensing system › Camera |
| Report date | July 28, 2020 |
| Owners notified | September 23, 2020 |
| Vehicles affected | 499,344 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2019 Honda Odyssey collision avoidance problems 274
- 2020 Honda Odyssey collision avoidance problems 213
- 2019 Honda Passport collision avoidance problems 63
- 2020 Honda Passport collision avoidance problems 35
- 2019 Honda Pilot collision avoidance problems 178
- 2020 Honda Pilot collision avoidance problems 106
- 2021 Honda Pilot collision avoidance problems 121
Frequently asked questions
Is the recall 20V-440 repair free?
Yes. Honda dealers will fix the problem at no cost: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 499,344 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.