2011 Honda CR-V Body Problems

Which parts fail

• Body
  26
• Body › Door
  1
• Frame and members
  1

Components named in complaints (doors, hood, frame, rust, paint and trim).

Mileage when the problem started

• Under 25k
  317%
• 25k–50k
  422%
• 50k–75k
  16%
• 75k–100k
  211%
• 100k–150k
  528%
• 150k+
  317%

Owner reports

Selected complaints filed with NHTSA by 2011 Honda CR-V owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owned a 2011 Honda CR-V. The contact stated while driving at approximately 50 MPH the steering wheel jerked to the right and the vehicle to moved to the right of the road. The contact stated that when he attempted to correct the steering there was no response to his correction. The contact stated the "traction" warning light had been illuminated. The contact stated that the vehicle had driven off the road, he no longer had control, and the vehicle rolled onto the passenger side. The police arrived on the scene and wrote a report. The contact stated that all the air bags had deployed. The contact stated he was not injured. The contact stated that the vehicle was towed to an impound lot. The manufacturer had not been informed of the failure. The contact stated he had recently received a recall letter from the manufacturer for NHTSA Campaign Number: 23V228000 (Structure). …

The contact owns a 2011 Honda CR-V. The contact stated while driving approximately 30-40 MPH, the vehicle inadvertently veered to the opposite lane of the road, causing the front driver's side to crash into an embarkment. The air bags did not deploy. The contact stated that he hit his left knee and sustained severe pain that lasted a long time. The contact received medical assistance. No police report was filed. The vehicle was towed to the residence. The contact stated that while inspecting the vehicle, he noticed that the frame was fractured. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure), which he related to the failure. The manufacturer was notified of the failure and a case was opened. The dealer was then contacted and notified of the failure. The failure mileage was approximately 200,432.

The contact owns a 2011 Honda CR-V. The contact stated while driving 60 MPH, the rear driver's side wheel, the lower control arm, and the axle detached, causing the contact to almost lose control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure) and contacted the manufacturer for the recall repair. The manufacturer advised the contact to tow the vehicle to the dealer. The vehicle was towed to the local dealer, where a regional field inspector from Honda determined that the vehicle was beyond repair due to severe frame corrosion. The manufacturer opened a case. …

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where it was confirmed that the rear subframe was severely rusted. The dealer confirmed that parts were not yet available and that the vehicle was not safe to be driven. The contact was further advised by the dealer to no longer drive the vehicle until the recall parts were available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 124,651. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair; however, the dealer determined that the vehicle could not be repaired due to the extensive corrosion. The contact stated that the manufacturer was notified and offered to repurchase the vehicle; however, the repurchasing offer was less than the market value. The contact stated that the manufacturer failed to honor the recall obligations. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was undrivable. The failure mileage was approximately 143,000. Parts distribution disconnect.

The contact owns a 2011 Honda CR-V. The contact stated while pulling forward at approximately 3 MPH, into his driveway, after the rotors, calipers and brake pads were replaced; there was an abnormally loud bang heard. The contact stated that the rear driver's side control arm had sheared off. The contact stated that the drivers' side wheel was almost detached from the axle. The contact became aware of extensive rust on the rear frame and suspension. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000. The VIN was not available.

The contact owns a 2011 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that while attempting to register the vehicle, the vehicle failed the State Inspection due to frame corrosion. The vehicle was taken to a dealer, where it was diagnosed with severe frame corrosion, and the failure was beyond repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue approximately five times, but the contact had not yet received a call back after approximately two months. The failure mileage was approximately 121,000.

The contact owns a 2011 Honda CR-V. The contact stated that the dealer had installed a support brace on the vehicle under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that after the recall repair was performed on the vehicle, the vehicle was bouncing off the road surface while driving over uneven or bumpy road surfaces, nearly causing him to lose control of the vehicle. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

The contact owns a 2011 Honda CR-V. The contact stated that upon taking the vehicle into an independent mechanic, he was informed that a support bracket on the sub frame was not installed correctly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V228000 (Structure), and the VIN was included, and the repair was already completed. The manufacturer was not notified of the failure. The failure mileage was 96,000.

I have always known that after entering the vehicle and beginning a trip, all four doors and hatch would automatically lock and stay locked until a passenger unlocked one of the doors. But sometime this past weekend, I began noticing that the vehicle would try to relock all doors EVERY time the vehicle accelerated after idling, which is quite often. When I pointed this out to my teenager in the front passenger seat, she noticed that the door behind the driver's seat was not locking during each attempt. She tried to lock all doors from her door, but that one would not lock. Then I tried to lock all doors from my door, but that one would not lock. When we returned home, I tried to lock all doors from my key fob, but that one would not lock. I also tried to lock that one manually with my hand, but it won't lock. This is a safety issue for multiple reasons. …

Related recalls

Body complaints in other CR-V years