Electrical complaints by model year
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
October 10, 2024 at about 1200 hours, the entire dashboard display and the upper center console display unexpectedly went black with no visible readout after having drivin 1-1/2 hours on the highway. Pulling off the road, we were able to reset the brightness to maximum and just able to see the readout. This event continued to be repeated several times during the course of the day. We had less than 9000 miles on the odometer at the time. I have checked the fuses, battery, and battery connections-all are in order. This event again repeated itself two weeks later on our return trip. In addition, the fuel gage has failed to fully up date on the display after being reset at the pump. I'm concerned about the possibility of the computer being the problem. We have less than 12,000 miles on the CRV Hybrid. …
The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the power-reduced error message was displayed. The contact stated that the vehicle was driving abnormally sluggish and failed to exceed 18 MPH. The vehicle was driven to the shoulder of the road and turned off. The contact waited for a while before restarting the vehicle. The vehicle was driven to the residence. The vehicle was taken to the dealer, where it was diagnosed with a hybrid battery failure. The contact was informed that the hybrid battery needed to be replaced. The vehicle was repaired. The contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken to the dealer several times; however, the failure was not duplicated. …
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2023 Honda CR-V Hybrid. The contact stated that while driving, the USB portal became inoperable. The map on the screen continually went blank. Additionally, the heating system was inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9. The VIN was not available.
As I was backing out of a driveway the car suddenly accelerated in reverse. The brake did not stop or slow the vehicle. As a result the car's right fender hit a large oak tree. There was damage to the fender, the door and to the undercarriage. In addition, my wife who was sitting in the passenger seat was thrown back and she struck her head on the top seat belt connection. She had a cut in the back of her head that required an emergency room visit to the local hiospital. They did a CAT scan and they used seven staples close the wound. There were several messages flashed on the dash that indicated brake and cruise control issues. These messages wer of very short duration and could not be recazlled.
In April 2022, my dad purchased a brand new Honda CRV 2022 hybrid touring edition. This car was deemed as one of the safest cars on the market and was his main intent while buying it. A couple of weeks ago this car was the prime suspect of a fire that impacted both the car and our house. Let me break down exactly how this occurred and where the blame should fall on this situation. When I was slowly backing out of my garage, I noticed that my car was not straight and that I needed to turn my wheel in order to straighten it out. When doing so, 3/4 of my car made it out of the garage, even the side mirrors. However, the area on the top left on my wheel scratched the side of my garage. When this occurred, I did not think much of it since scratching cars is not that uncommon, especially when reversing. The worst that is expected to happen is chipping of the paint and a minor dent. …
The contact owns a 2021 Honda CR-V. The contact stated that while driving at approximately 57 MPH, the vehicle suddenly shut off causing the driver to lose control of the steering and crash into several rocks which caused the vehicle to rollover several times. During the incident the air bags deployed. The driver sustained an injured right leg, head, and chest injuries, the front passenger sustained a neck injury and the child seated in the rear passenger seat suffered a head injury. All occupants in the vehicle required medical treatment for their injuries. A police report was taken at the scene and the vehicle was later towed to an undisclosed location and later deem destroyed. The cause of the failure was not yet determined. The manufacturer and local dealer were both notified of the failures. …
The contact owns a 2021 Honda CR-V. The contact stated that while reversing into her driveway at 1 MPH, the vehicle accelerated, the brake pedal was applied but locked up, and the steering wheel locked up. The vehicle crashed through a guardrail and crashed into a tree. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number 23V844000 (Electrical System). The driver sustained injuries to her head, neck, back, and body, and emotional distress and medical attention were provided at the scene. There was no reported fire or airbag deployment. A police report was filed. The vehicle was towed to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 25,000.
Related recalls (3)
Electrical system › Propulsion system › Traction battery
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
Remedy: Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.
Electrical system › 12V/24V/48V battery › Cables
Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.
Remedy: Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.
Electrical system › Propulsion system › Charging › Module › Software
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138.
NHTSA investigations
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
Frequently asked questions
Which Honda CR-V Hybrid years have electrical problems?
By NHTSA complaints, the 2021 (24), 2022 (22), 2020 (14), 2023 (10) and 2024 (5) model years. Electrical complaints make up 23% of all complaints for the 2021.
Is there a recall for Honda CR-V Hybrid electrical problems?
Yes — 3 recalls, including 24V-745 (traction battery, Oct 3, 2024); 23V-844 (cables, Dec 13, 2023); 20V-798 (software, Dec 17, 2020). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Honda CR-V Hybrid electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 19,000 miles; 100% happened before 50,000 miles.
What part fails most often?
Owners most often name the 12v/24v/48v battery › cables (1 mentions), followed by the horn (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.