2020 Honda CR-V Hybrid Problems & Complaints

Not enough data

Owners have filed 84 complaints about the 2020 Honda CR-V Hybrid with the National Highway Traffic Safety Administration. There isn't enough complaint history for the CR-V Hybrid to compare model years reliably. The most reported problem area is the engine & cooling (23 complaints, typically around 70,000 miles). 5 recalls cover this model year.

84complaints
5recalls
4crashes
0fires
3injuries
0deaths

Most common 2020 Honda CR-V Hybrid problems

  • Engine & cooling~70,000 miles
    2327%
  • Brakes~33,000 miles
    1821%
  • Driver assistance~18,000 miles
    1518%
  • Electrical system~47,000 miles
    1417%
  • Other / not specified~3,000 miles
    1214%
  • Fuel & propulsion system~59,000 miles
    1012%
  • Transmission & drivetrain~5,000 miles
    56%
  • Air bags
    45%
  • Body & structure~1,000 miles
    34%
  • Steering~0 miles
    34%
  • Wheels & tires
    34%
  • Speed control & acceleration
    22%
  • Seat belts~47,000 miles
    22%
  • Windows, wipers & sunroof
    11%
  • Suspension~10,000 miles
    11%
  • Seats~0 miles
    11%
  • Lights
    11%

Share of the 84 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Honda CR-V Hybrid complaints by model year

2020202120222023202420252026841057611689294
Owner complaints per model year, Honda CR-V Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Honda CR-V Hybrid years →

2020 Honda CR-V Hybrid recalls (5)

Air bags › Sensor › Occupant classification › Front passenger

NHTSA recall 26V-332 · May 21, 2026 · 98,892 vehicles

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic…

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138.

Air bags › Sensor › Occupant classification › Front passenger

NHTSA recall 24V-064 · Feb 1, 2024 · 750,114 vehicles

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX…

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 23V-858 · Dec 18, 2023 · 2,490,460 vehicles

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda…

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD.

Electrical system › 12V/24V/48V battery › Cables

NHTSA recall 23V-844 · Dec 13, 2023 · 106,030 vehicles

Honda (American Honda Motor Co.) is recalling certain 2020-2022 CR-V Hybrid vehicles. The 12-Volt battery cable routed outside of the body frame is missing a fuse on the power circuit, which can allow the battery cable to short circuit or overheat during a crash.

Remedy: Dealers will replace the battery cable, free of charge. Owner notification letters were mailed January 29, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FGB.

Electrical system › Propulsion system › Charging › Module › Software

NHTSA recall 20V-798 · Dec 17, 2020 · 27,838 vehicles

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Remedy: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138.

NHTSA defect investigations

Federal safety investigators have looked into 3 possible defects involving the 2020 Honda CR-V Hybrid:

Loss of Motive Power

NHTSA investigation PE25016 · opened Oct 28, 2025 · open

The Office of Defects Investigation (ODI) has received 48 Vehicle Owner Questionnaire (VOQ) reports and some Early Warning Reporting (EWR) field reports alleging intermittent loss of motive power in Model Year (MY) 2020-2022 Honda CR-V Hybrid vehicles.

Inadvertent Automatic Emergency Braking

NHTSA investigation EA24002 · opened Apr 15, 2024 · open

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2020 Honda CR-V Hybrid owners say

Engine & cooling all 23 →

The contact owns a 2020 Honda CR-V. The contact stated while driving 65 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated upon attempting to continue driving, the vehicle failed to respond as needed while depressing the accelerator pedal. The vehicle was towed to the dealer, where the contact was informed that a cylinder had misfired; however, the dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the failure recurred while driving. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); because of the plant where the vehicle was manufactured. The failure mileage was approximately 59,018.

59,000 miles · Aug 2024

The contact owns a 2020 Honda CR-V. The contact stated that while attempting to accelerate, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that there was a misfire in cylinders #4 and #6. The fuel injectors were replaced. The contact stated that while driving 55 MPH, the vehicle lost automotive power and failed to exceed 35 MPH, with the check engine warning light flashing. The contact stated that while accelerating from a stop, the vehicle failed to exceed 10 MPH. The vehicle was taken to an independent mechanic; however, the mechanic failed to retrieve a fault code and found no cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

103,000 miles · Feb 2026

Brakes

The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while his wife was driving up the driveway, at a slow speed, the brake pedal was depressed. The vehicle then accelerated independently. The auto stop feature failed. The contact's wife veered to avoid hitting a parked vehicle. However, the vehicle hit the side of the garage and hit a small tree, where it came to a stop. The contact advised that a branch went under the vehicle. No warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact's wife suffered injuries to the front part of her head. The contact was occupying the front passenger's side seat at the time of the incident. Medical attention was not received. The police were not notified. The vehicle was towed to a collision center but was not diagnosed or repaired. The insurance company was contacted. …

42,000 miles · Jul 2025 · crash · 1 injury

The contact owns a 2020 Honda CR-V Hybrid. The contact stated that while driving at various speeds, the front driver's seat and the front passenger's seat felt hard and uneven. The contact checked the bottom of the seat and became aware there was a space between the seat rails and the carpet. The vehicle was taken to the dealer, where the carpet was shrunk to size. The contact stated that on a separate occasion, while driving at various speeds, when the brake pedal was depressed, the contact's foot slipped off the pedal, compromising the brake prevention system. The contact stated the brake pedal is higher than the accelerator pedal. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 100.

0 miles · Oct 2020

Driver assistance

The contact owns a 2020 Honda CR-V. The contact stated that while driving approximately 60 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system erroneously activated without a person or other vehicle nearby. The contact was able to immediately release the brake pedal and the vehicle accelerated normally. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle was not repaired. The failure recurred while driving approximately 40 MPH. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.

Automatic emergency braking · 15,000 miles · Jul 2022

The contact owns a 2020 Honda CR-V. The contact stated while driving at speeds up to 50 MPH, the Forward Collision-Avoidance alert was heard however, there was no vehicle nearby. Additionally, while driving and exceeding 70 MPH, the Forward Collision Avoidance: Adaptive Cruise Control independently activated, and the vehicle decelerated. The dealer was contacted and notified of the failure. The dealer suggested cleaning the forward-facing camera system. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,359.

Adaptive cruise control · 18,000 miles · May 2022

2020 Honda CR-V Hybrid engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl hybridCVTAWD40 / 35 / 38

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2020 Honda CR-V Hybrid a good car?

There isn't enough complaint history for the CR-V Hybrid to compare model years reliably. So far owners have filed 84 complaints with NHTSA.

What is the most common problem with the 2020 Honda CR-V Hybrid?

The engine & cooling — 23 complaints, 27% of all complaints for this model year. Next are the brakes (18) and driver assistance (15).

How many recalls does the 2020 Honda CR-V Hybrid have?

There are 5 recalls for the 2020 Honda CR-V Hybrid, the most recent from May 21, 2026 (front passenger). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Honda CR-V Hybrid?

Years to avoid or approach with caution: 2024 and 2023. See the full Honda CR-V Hybrid years comparison.

At what mileage do 2020 Honda CR-V Hybrid problems happen?

The median mileage reported in complaints is about 23,000 miles; 76% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.