2017 Ford Mustang Collision Avoidance Problems

Which parts fail

• Sensing system › Camera
  17
• Camera system
  1
• Automatic emergency braking
  1
• Warnings
  1
• Rearview system braking
  1

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  619%
• 25k–50k
  1032%
• 50k–75k
  619%
• 75k–100k
  310%
• 100k–150k
  413%
• 150k+
  26%

Owner reports

Selected complaints filed with NHTSA by 2017 Ford Mustang owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact's husband owns a 2017 Ford Mustang. The contact stated that the trunk ajar warning light would appear on the instrument panel despite the trunk being closed. Due to the failure, the dynamic rear backup assist, which included the rear backup camera, had failed to operate as needed. The contact took the vehicle to Sesi Lincoln (3990 Jackson Rd, Ann Arbor, MI 48103) where they diagnosed the failure as a defective wiring harness. The dealer gave the contact the option of having the vehicle repaired out of pocket or to wait for Ford to place a recall on the vehicle. The contact decided to wait for the recall. The contact then received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) but was informed that the part to do the recall repair was unavailable. …

The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. …

Was in the car during a very slow, around 5mph front end collision. The knee airbag went off at low speed. I. Exited the vehicle to look at damage and then I sat back in the driver seat. Upon sitting back in the driver seat I noticed the smoke that had cleared from the airbag had started to build back up and became more dense. I had my feet outside the door while sitting in the driver seat and when I when I looked around I noticed a fire getting larger and larger from the pillar to my left, between the rear seat and the front driver seat. I didn't have anything to put it out so I tried to blow it out and it was getting larger and larger melting more of the plastic up the pillar. I ripped off a work shirt I had and was able to smother the fire with it. Had I not been able to smother it this fire would have engulfed the whole vehicle. …

The contact owns a 2017 Ford Mustang. The contact stated that after he purchased the vehicle, he received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair however, the contact stated that a week after the vehicle was repaired; however, while shifted into reverse(R), a message appeared on the screen indicating that the camera failed to function properly. The contact stated that he depressed the "OK" button to clear the screen then the screen displayed white then became distorted. The dealer was notified of the failure and the contact was informed that the vehicle was inspected, and the wiring harness was replaced. The contact was also informed by the dealer that the recall was closed. The vehicle was not diagnosed or repaired. …

The contact owns a 2017 Ford Mustang. The contact stated that while the vehicle was stationary, the gear shifter was shifted into reverse, and the rearview camera displayed a black screen with a message. There were no warning lights illuminated and a message was displayed that the rear camera was not available. The contact took the vehicle to the dealer for an unknown recall for the wiring harness. The vehicle was repaired; however, the failure with the rearview camera persisted. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with rearview camera failure. The vehicle was then taken to a dealer where it was diagnosed with rearview camera failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered the contact to get the vehicle diagnosed at the manufacturer's cost. …

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention); however, the failure worsened. The contact stated that the rearview camera image was persistently blue while reversing. The local dealer was notified of the failure, but no assistance was provided. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 89,000.

The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 MPH, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument panel. The vehicle was not taken to be diagnosed; however, the local dealer was contacted and informed the contact that parts were not available to repair the vehicle. The manufacturer was notified of the failure. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The approximate failure mileage was 33,400.

The contact owns a 2017 Ford Mustang. The contact stated that on four occasions while driving at various speeds, the driver's door swung open unintendedly. Additionally, the contact stated that when the vehicle was shifted into reverse, there was a blue screen displayed. The contact stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was taken to an independent mechanic where the diagnosis was unknown, and the mechanic stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was not repaired. The contact believed that the vehicle failure was associated with NHTSA Campaign Number: 22V082000 (Back Over Prevention). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 140,000.

The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V614000 (Seat Belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the camera was fuzzy. The contact stated that the camera image went blank. The contact stated that after restarting the vehicle, the camera became inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there was no recall or warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention); and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,000.

Related recalls

Collision Avoidance complaints in other Mustang years