2015 Ford Mustang Collision Avoidance Problems

Which parts fail

• Sensing system › Camera
  9
• Adaptive cruise control
  3
• Camera system
  1
• Rearview system braking
  1

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  417%
• 25k–50k
  938%
• 50k–75k
  417%
• 75k–100k
  521%
• 100k–150k
  28%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2015 Ford Mustang owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. …

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. …

The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: [redacted] (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [redacted] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. …

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic); however, while driving with the cruise control activated, the brake pedal was depressed but instead the vehicle accelerated and failed to stop as needed. The contact stated that an excessive amount of pressure was needed to depress the brake pedal while stopping the vehicle. The contact stated that the failure only occurred while the cruise control was activated. The contact had taken the vehicle to the dealer and the mechanic was also able to duplicate the failure. The dealer diagnosed that the cruise control had malfunctioned and caused the brakes to not operate as needed to deactivate the cruise control. The dealer replaced the cruise control switch; however, the failure persisted. …

The contact owns a 2015 Ford Mustang. The contact stated that he received the recall notification for NHTSA Campaign Number: 22V082000 (Back Over Prevention) four years ago. The contact stated that every time he scheduled the appointment to have the recall repair completed at the dealer, it was informed that the part was not available to complete the repair. The contact stated that while he was driving in reverse mode, he noticed the back-over prevention camera was inoperable. The vehicle was taken to the dealer, where the contact was informed again that the part was on backorder. The vehicle was not repaired. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. …

The contact owns a 2015 Ford Mustang. The contact stated that the local dealer had previously marked the NHTSA Campaign Number: 22V082000 (Back Over Prevention) recall repair as completed because no failure was found upon inspection of the vehicle. The contact stated that the trunk later failed to open, and the trunk emergency release mechanism was inoperable. The vehicle was taken to another dealer, where it was diagnosed that the deck lid wiring harness had failed, and the failure was related to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair. The manufacturer informed the dealer that another dealer had already marked the recall as complete upon inspection of the vehicle. The vehicle was not repaired. The failure mileage was approximately 15,600.

The contact owns a 2015 Ford Mustang. The contact stated while driving at various speeds and while the vehicle was parked, the windows went up and down, the doors unlocked, the back-over prevention camera engaged, the trunk opened, and the exterior lights engaged independently. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the harness that extended from the rear to the front of the vehicle had failed. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage approximately 85,000.

The contact's husband owns a 2015 Ford Mustang. The contact while reversing, the rearview camera image was distorted and black. The contact stated that the failure had increased, causing the rearview camera to become inoperable. Additionally, the contact stated that the tailgate had failed to open while using the key fob, while pressing the tailgate release switch inside the cabin and the release button on the decklid. The vehicle was taken to the dealer, where it was diagnosed that the decklid wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) because the VIN was not included. The failure mileage was approximately 42,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. The contact stated that the rearview camera had not been working properly since the vehicle was purchased. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) and 20V331000 (Latches/Locks/Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated that the passenger's side door ajar warning light was illuminated while the door was securely closed. Additionally, the back over protection camera occasionally went black; however, the camera regained proper function after a message appeared on the instrument cluster. The approximate failure mileage was 105,000. VIN tool confirms parts not available.

Related recalls

Collision Avoidance complaints in other Mustang years