Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Ford Fusion owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2015 Ford Fusion. The contact while attempting to came to a complete , the contact stated felt a Boeing feeling coming for the brake panel before coming to a complete stop. The vehicle was taken to the dealer where the failure was not able to be determined. On a separate occasion, the contact stated that while driving 30 MPH and her child was saying his seat beat in the rear passenger side was tight on him, The contact pulled over and pulled and attempting to pull the seat beat loosen the seat belt but it would not loosen up. The contact shut off the vehicle so the seat beat to loosen but it still would not loosen. The contact had to cut the seat beat to unstrap her child. The vehicle was taken to the dealer and they stated that there were no recalls on the rear seat belt. The manufacturer was not notified of the failures. The failure mileage was approx. 80,000.
The contact owns a 2015 Ford Fusion. The contact stated that while parked, upon starting the vehicle, several unknown warning lights illuminated. The contact noticed later that the air bag warning light had remained illuminated; however, the warning light turned off independently. The vehicle was taken to the dealer, who diagnosed a failure with the front passenger's side seat belt. The vehicle was not repaired due to the contact declining service because she previously had the dealer replace the seat position sensor. The manufacturer was notified of the failure and advised the contact to contact the NHTSA Hotline; however, a case was not opened. The failure mileage was 41,690.
The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the driver's side seat belt was seized. The contact stated that the seat belt was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the seat belt mechanism was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the vehicle was out of warranty. The failure mileage was approximately 34,000.
On May 15, 2023 I got in my car, proceeded to drive off when I noticed that the airbag light was still illuminated on the instrument panel. I notified the dealership the next day and dropped my car off on May 17, 2023. On May 19 a diagnostics test was run and revealed that I had a faulty seat belt buckle. I declined service on the car. This was shocking to me since I took my car to them less than 4000 miles and less than a year ago for the airbag light staying on again in 2022. At that time it was revealed that it was the passenger seat position sensor & it was repaired. In 2020 my car was also a part of Recall 19S25 for the seat belt. In 2018 repairs were also done on my car due to the airbag light coming on as well. I'm driving the car but now don't know if it is safe to drive. When I picked up the car, the light was still on but about 4-5 days later the light went off by itself. …
When it gets warm outside, the seatbelt on the driver's side freezes in the resting position, so I cannot buckle up before I drive. It takes a while before I can use the buckle. This means I either drive unsafely to a meeting or wait for the inside of the car to cool down enough to buckle up to drive. I have let Ford know (case number: CXH-02550071-N4S4M4).
Takata recall.... My girlfriend wrecked my car off a t-road trying to miss deer and did major damage to the front end. The air bags did not deploy at all. Seat belt didn't restrain her either, she hit steering wheel extremely hard. She was on a highway.
Air bags did not deploy in crash. Dealer repaired said vehicle and seat belts work sometimes as well as instrument panel. Vehicle constantly pulls to the right. Dealer says nothing wrong. Other issues but not safety related.
The driver's side seatbelt or passenger restraint once unlocked to get out of car the restraint (belt) apparently went all the way back up in the housing leaving my daughter without that safety feature when she came out of work to drive home. After she got home and tinkered with the housing it sounded like a metal ball moved inside the housing and she was able to get the belt to release and hasn't had a significant problem since. All of this happened while stationary. She was able to put the restraint on that morning. Didn't notice the problem until she got back in the car to come home. So the car was parked for 10 hours, as she didn't notice it until she got in the car to drive home. Apparently happened when she got out of the car as she heard nothing unusual when she exited the parked car to go into work. …
Fuse continues to pop. The vehicle was driven to a grocery store and after the shopping the vehicle started up briefly then died. We changed the fuse at the parking lot but it popped the fuse again. We ended up having it towed. The mechanic believes it is a fuel pump issue or wiring to the fuel pump. We are on military orders in italy and have been unable to reach Ford to authorize repair since we do have a valid extended warranty. Italian Ford dealers will not work on American spec cars. We have a certified mechanic who has access to Ford but needs the authorization code in order to start repairs and recalls. We are getting the run around with Ford's customer service hotlines and no one seems to be willing to help. We cannot ship the vehicle back to the states with active recalls on it. The vehicle is completely broke down currently. We are upset on how Ford supports its military!
Tl* the contact owns a 2015 Ford Fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of NHTSA campaign number: 19V590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg Ford [phone], located at 815 east golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888. The consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.
Related recalls
Seat belts › Front
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332.
Seat belts › Front
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014.
Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332.
Seat Belt complaints in other Fusion years
Frequently asked questions
How common are seat belt problems on the 2015 Ford Fusion?
NHTSA has 24 complaints about the seat belts of the 2015 Ford Fusion, 2% of the model year's 997 complaints. The component named most often is front › warning light/devices (1 mentions).
Is there a recall for 2015 Ford Fusion seat belt problems?
Yes — NHTSA recall 19V-590 (front, Aug 12, 2019); NHTSA recall 16V-875 (front, Dec 5, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2015 Ford Fusion seat belt problems start?
Half of the complaints with a recorded mileage happened before about 65,000 miles, and 19% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 2 injuries to seat belts problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.