2014 Ford Fusion Energi Problems & Complaints

Use caution1.5× as many complaints as a typical year of the Fusion Energi at the same age

Owners have filed 34 complaints about the 2014 Ford Fusion Energi with the National Highway Traffic Safety Administration. That is 1.5× as many as a typical Fusion Energi model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the electrical system (7 complaints, typically around 60,000 miles).

34complaints
0recalls
2crashes
3fires
1injuries
0deaths

Most common 2014 Ford Fusion Energi problems

  • Electrical system~60,000 miles
    721%
  • Transmission & drivetrain~60,000 miles
    618%
  • Engine & cooling~90,000 miles
    515%
  • Seat belts~20,000 miles
    515%
  • Other / not specified~60,000 miles
    515%
  • Steering~69,000 miles
    39%
  • Fuel & propulsion system
    26%
  • Windows, wipers & sunroof~2,000 miles
    13%
  • Suspension~0 miles
    13%
  • Brakes~7,000 miles
    13%
  • Driver assistance~1,000 miles
    13%
  • Seats~34,000 miles
    13%
  • Air bags~41,000 miles
    13%
  • Equipment & accessories~52,000 miles
    13%
  • Lights~76,000 miles
    13%

Share of the 34 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion Energi complaints by model year

201320142015201620172018201920203934232517712243
Owner complaints per model year, Ford Fusion Energi. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Fusion Energi years: 2018, 2017, 2016. Years to avoid: 2019, 2020, 2013, 2014. Compare all years →

NHTSA defect investigations

Federal safety investigators have looked into 3 possible defects involving the 2014 Ford Fusion Energi:

Door Latch Failures

NHTSA investigation RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V-177

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ.

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2014 Ford Fusion Energi owners say

Electrical system

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

Jul 2026

Drove the car down a mountain road and somehow managed to regenerate 29 miles on the battery. Thought that very strange as the highest charge or regen achieved prior to this showed 24 miles and did not think the battery could hold that much. Returned home about 9:30 pm with an empty plug-in charge. At approximately 9:50 pm plugged in the car for charging using the 120v Ford PHEV charger supplied with the vehicle. At approximately 3 am awoke smelling electrical fire. Followed the smell to the garage and discovered that the PHEV charger plug had completely burned up along with the outlet receptacle, plastic receptacle box and some of the stud the receptacle box was attached to. Somehow the attached garage structure did not become engulfed; rather, the fire went out somehow by itself. …

12,000 miles · Apr 2015 · fire

Transmission & drivetrain

The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to move. The vehicle was towed to the local dealer where the battery was replaced. The vehicle was then towed to a second dealer, Lance Cunningham Ford (4101 Clinton Hwy, Knoxville, TN 37912), where it was diagnosed that the transmission needed to be replaced. The dealer advised the contact that he had to pay out of pocket for the repair. The vehicle had been at the dealer since February. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, parts to do the recall repair were not yet available. …

Jul 2022

My 2014 Ford Fusion had motor mounts go out on it, I'm being told that it is not covered under my manufacturer warranty. I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 53 of the five times it's been in for the cross traffic s I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 53 of the five times it's been in for the cross traffic sensor malfunction and yet again it still is showing malfunction I am so close to filing a lemon law on this vehicle it's a 2014 with 60,000 miles and I can't even trust it to get me to and from work anymore. Worst purchase of my life. …

60,000 miles · Aug 2018

Engine & cooling

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

Jul 2026

My 2014 Ford Fusion had motor mounts go out on it, I'm being told that it is not covered under my manufacturer warranty. I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 53 of the five times it's been in for the cross traffic s I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 53 of the five times it's been in for the cross traffic sensor malfunction and yet again it still is showing malfunction I am so close to filing a lemon law on this vehicle it's a 2014 with 60,000 miles and I can't even trust it to get me to and from work anymore. Worst purchase of my life. …

60,000 miles · Aug 2018

2014 Ford Fusion Energi engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl plug-in hybridCVTFWD40 / 36 / 38

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2014 Ford Fusion Energi a good car?

Based on 34 owner complaints filed with NHTSA, the 2014 Fusion Energi rates use caution: 1.5× as many complaints as a typical year of the Fusion Energi at the same age. It is one of the Fusion Energi years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Ford Fusion Energi?

The electrical system — 7 complaints, 21% of all complaints for this model year. Next are the transmission & drivetrain (6) and engine & cooling (5).

How many recalls does the 2014 Ford Fusion Energi have?

NHTSA lists no recalls for the 2014 Ford Fusion Energi. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Ford Fusion Energi?

The best years by complaints, compared at the same age, are 2018, 2017 and 2016. Years to avoid or approach with caution: 2019, 2020, 2013 and 2014. See the full Ford Fusion Energi years comparison.

At what mileage do 2014 Ford Fusion Energi problems happen?

The median mileage reported in complaints is about 41,000 miles; 58% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.