Most common 2020 Ford Fusion Energi problems
Share of the 43 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ford Fusion Energi complaints by model year
Best Fusion Energi years: 2018, 2017, 2016. Years to avoid: 2019, 2020, 2013, 2014. Compare all years →
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2020 Ford Fusion Energi:
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
What 2020 Ford Fusion Energi owners say
Electrical system all 38 →
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while operating the A/C, the fan motor started to increase in speed and the battery became hot. The contact stated that she unplugged the battery to allow for the battery to cool down before reconnecting the battery. The vehicle was taken to an undisclosed dealer however, the failure could not be duplicated. The contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at undisclosed speeds, after the electrical charge had diminished, the vehicle lost automotive and electrical power instead of switching over to fuel. The contact was informed not to charge the vehicle making the vehicle undriveable. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000. VIN tool confirms parts not available.
Engine & cooling
The contact stated their son owned a 2020 Ford Fusion. The contact stated that their son was driving at approximately 35 MPH, when the vehicle's instrument panel illuminated all possible warning lights. Then there was smoke emitting from the vehicle near the driver's feet. The driver pulled to the side of the road where they turned off the vehicle. The vehicle then caught on fire under the hood of the vehicle. The fire department was called and distinguished the fire. A fire report was filed. The vehicle was towed and deemed totaled. There were no injuries. The manufacturer was made aware of the failure and then opened a case regarding the failure. The approximate failure mileage was 30,000.
I am aware of the recall on the ford fusion plug in hybrid and for that reason I do not plug it in. We are supposed to use this as a regular hybrid until the fix comes out. That said, my car turns off randomly in traffic. All the warning lights turn on and the car fully shuts down and has to restart. This happens without warning, while in traffic. Last week it happened 3 times on one single drive home from picking up the kids from school. This is not supposed to happen if we aren't plugging it in, but it's happening and ford said they think it's related to the recall (they're holding on to it for the next five days and I'm on my own for car rental fees). Totally unsafe to just stop working in traffic, even when not using EV mode. This is going to hurt someone.
2020 Ford Fusion Energi engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl plug-in hybrid | CVT | FWD | 43 / 40 / 42 |
EPA ratings. Class: Midsize car.
Frequently asked questions
Is the 2020 Ford Fusion Energi a good car?
Based on 43 owner complaints filed with NHTSA, the 2020 Fusion Energi rates avoid: 2.2× as many complaints as a typical year of the Fusion Energi at the same age. It is one of the Fusion Energi years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Ford Fusion Energi?
The electrical system — 38 complaints, 88% of all complaints for this model year, most often about propulsion system › traction battery › management system/energy control module (bms/becm). Next are the engine & cooling (4) and wheels & tires (1).
How many recalls does the 2020 Ford Fusion Energi have?
NHTSA lists no recalls for the 2020 Ford Fusion Energi. You can still confirm with your VIN using our VIN recall check.
What are the best and worst years of the Ford Fusion Energi?
The best years by complaints, compared at the same age, are 2018, 2017 and 2016. Years to avoid or approach with caution: 2019, 2020, 2013 and 2014. See the full Ford Fusion Energi years comparison.
At what mileage do 2020 Ford Fusion Energi problems happen?
The median mileage reported in complaints is about 35,000 miles; 83% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.