2018 Ford Fusion Energi Problems & Complaints

Better than average64% fewer complaints than a typical year of the Fusion Energi at the same age

Owners have filed 7 complaints about the 2018 Ford Fusion Energi with the National Highway Traffic Safety Administration. That is 64% fewer than a typical Fusion Energi model year at the same age, making the 2018 one of the better Fusion Energi years. The most reported problem area is the electrical system (4 complaints, typically around 17,000 miles).

7complaints
0recalls
1crashes
0fires
0injuries
0deaths

Most common 2018 Ford Fusion Energi problems

  • Electrical system~17,000 miles
    457%
  • Transmission & drivetrain
    343%
  • Engine & cooling~1,000 miles
    114%
  • Fuel & propulsion system~12,000 miles
    114%

Share of the 7 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Fusion Energi complaints by model year

201320142015201620172018201920203934232517712243
Owner complaints per model year, Ford Fusion Energi. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Fusion Energi years: 2018, 2017, 2016. Years to avoid: 2019, 2020, 2013, 2014. Compare all years →

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2018 Ford Fusion Energi:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2018 Ford Fusion Energi owners say

Electrical system

The contact owns a 2018 Ford Fusion Energi. The contact stated that the hold voltage battery had decreased to 13-15 miles on a full charge when previously averaging 22-23 miles. There were no warning lights illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 24N19. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.

12V/24V/48V battery · 80,000 miles · Jan 2025

Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps appearing. The EV range drops to zero randomly or gains range while parked and not plugged in. Dealership doesn't know what's happening even after paying money for diagnostics.

May 2026

Transmission & drivetrain

The car suddenly stopped accelerating while turning left into an intersection from a stoplight, heading towards to a freeway on-ramp; there was a grinding sound. I was able to move to the curb lane before anyone hit me or others behind me. The car would not go into any gears and kept rolling even when in Park. I had to put the Parking Brake on to keep it from moving back into traffic. Thanks to the kindness of strangers, I was able to get the car pushed to a safe location for a tow truck to pick up the car. At the repair facility, the assessment was an internal failure of the transmission at 114,000 miles. There was no warning or any indicator lights prior to the failure. Given Ford's history of transmission recalls and this exact issue, we strongly recommend that the 2018 Ford Fusion Energi is investigated further for a transmission recall. This was an incredibly dangerous event.

Oct 2026

I routinely have plugged in my PHEV, enjoying the quiet electric ride. I could complete a day's commute with the electric charge. However, the battery capacity was significantly reduced at about 50K miles. At about 73K miles, within a couple miles of starting to drive, the car would decelerate and go into 'limp mode', with a top speed of 35MPH. A warning signal of a wrench would appear, indicating a power train fault. While diagnostics at the dealer didn't detect a cause, an emissions test required by the State of Colorado found an 'unstable Hybrid Battery A voltage'. I replaced the spark plugs as recommended by the dealer, but that didn't address the problem. The diagnostics and repair cost about $1000.00

Dec 2025

2018 Ford Fusion Energi engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl plug-in hybridCVTFWD43 / 41 / 42

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2018 Ford Fusion Energi a good car?

Based on 7 owner complaints filed with NHTSA, the 2018 Fusion Energi rates better than average: 64% fewer complaints than a typical year of the Fusion Energi at the same age. It is one of the best Fusion Energi years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2018 Ford Fusion Energi?

The electrical system — 4 complaints, 57% of all complaints for this model year, most often about 12v/24v/48v battery. Next are the transmission & drivetrain (3) and engine & cooling (1).

How many recalls does the 2018 Ford Fusion Energi have?

NHTSA lists no recalls for the 2018 Ford Fusion Energi. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Ford Fusion Energi?

The best years by complaints, compared at the same age, are 2018, 2017 and 2016. Years to avoid or approach with caution: 2019, 2020, 2013 and 2014. See the full Ford Fusion Energi years comparison.

At what mileage do 2018 Ford Fusion Energi problems happen?

The median mileage reported in complaints is about 17,000 miles; 75% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.