2021 Ford F-150 Fuel System Problems

Mileage when the problem started

• Under 25k
  313%
• 25k–50k
  835%
• 50k–75k
  939%
• 75k–100k
  29%
• 100k–150k
  14%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2021 Ford F-150 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the infotainment center failed to function as intended. The contact stated that the infotainment center displayed a black screen. The contact stated that during one failure, the infotainment center screen displayed a black screen; however the radio continued to play. The contact stated that the vehicle was turned off. The vehicle was started, and the system independently reset. In addition, the contact stated that when the vehicle was started, the engine was idling roughly. The vehicle was taken to the dealer; however, the contact stated that the computer system was reprogrammed, but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. …

The contact's son owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the owner attempted to start the vehicle; however, the vehicle failed to start. The owner replaced the battery, and the vehicle was towed to the dealer and was diagnosed with a fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The contact was informed that parts were unavailable for the repair. Additionally, the owner was informed that the repair could be paid for out-of-pocket and a request for reimbursement could be made when parts became available. The owner declined to pay out of pocket for the repair. The vehicle was not repaired. The dealer requested that the vehicle be removed from the dealer lot. The vehicle was towed to an alternative dealer for storage because the vehicle was inoperable. …

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that while in reverse and reversing out of the driveway at 5 MPH, the vehicle detected that a door was being opened and activated the safety feature and shifted the vehicle into park. While the safety feature was activated, the gear shifter was over-shifted, and the gear shifter remained in reverse. The dealer was contacted and notified of the failure. The dealer confirmed there was no recall on the VIN related to the power train. Additionally, parts for the recall repair was not yet available. The vehicle was towed to a certified mechanic and was in the process of being diagnosed. The vehicle was not repaired. …

The contact owns a 2021 Ford F-150. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was shaking abnormally and the check engine warning light illuminated. The vehicle was driven to the shoulder of the roadway. The contact turned off the vehicle. The vehicle was restarted. The vehicle was driven to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated and the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed that the spark plugs needed to be replaced. The vehicle was repaired. The contact was informed that parts were not yet available for NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). …

The contact owns a 2021 Ford F150. The contact received notifications of NHTSA Campaign Numbers: 23V896000 (Power Train), 25V315000 (Back Over Prevention), 25V455000 (Fuel system, Gasoline), and 25V729000 (Visibility). The contact stated that the part to do the recall repair of NHTSA Campaign Number: 23V896000(Power Train) was not yet available. The contact stated that the first month that the vehicle was purchased, the vehicle experienced failures. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking and rattling sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to CarMax and then to the dealer. The dealer confirmed that the rear-end axle hub bolt needed to be replaced. The vehicle remained at the dealer unrepaired. …

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black. Additionally, the contact stated while driving 5-8 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to restart, and the contact drove to the residence. The contact also stated that while driving from a complete stop, the vehicle sputtered. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. …

The contact owns a 2021 Ford F-150. The contact stated that while driving 30 MPH, the vehicle was shaking and the vehicle shut off. The vehicle was restarted. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The check engine warning light was illuminated. The dealer was made aware of the failure. The contact was informed that the parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part was unavailable for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 MPH and ascending a hill, the vehicle stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer who was unable to diagnose the vehicle and the vehicle was not repaired. The vehicle experienced a similar failure, and the vehicle was taken to another dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline), however, the VIN was not included in the recall. The failure mileage was approximately 26,000.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). Upon starting the vehicle, it started and stopped. After waiting for approximately 20 minutes, the vehicle worked as designed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The battery was replaced, but the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed with a faulty fuel pump control module, fuel pump assembly, and Auto START/STOP eliminator module that needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 25,000.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning light was illuminated. In addition, the transmission shuddered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.

Related recalls

Fuel System complaints in other F-150 years