2021 Ford F-150 Collision Avoidance Problems

Which parts fail

• Warnings
  22
• Automatic emergency braking
  20
• Adaptive cruise control
  14
• Sensing system › Camera
  10
• Blind spot detection
  7
• Assist
  6

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  730%
• 25k–50k
  730%
• 50k–75k
  417%
• 75k–100k
  313%
• 100k–150k
  29%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2021 Ford F-150 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2021 Ford F-150. The contact stated that while reversing into their driveway, the back over prevention display rear view camera was frozen, no warning lights were illuminated, and in the process, the contact crashed into the corner of their house with the rear passenger tail light. The image displayed 20 feet away in distance, however the house was closer than the image display. Property damage was not reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was going less than 5 MPH at the time of the crash. The vehicle did not need to be towed. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. No injuries were reported. The vehicle was taken to a local dealer where the vehicle was inspected however, it was not diagnosed, and the vehicle was not repaired. …

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the camera became inoperable and blank, and she crashed into a cement base. Although the pole was in her view. There were no reported injuries, air bag deployment, or police reports filed. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The update was not completed. The vehicle was taken to another local dealer, Haley Ford, 10724 US-1, North Chesterfield, VA 23237, who confirmed the remedy was not available for NHTSA Campaign Number: 25V315000 (Back Over Prevention) but later determined it was an over-the-air update. The vehicle had not been fully repaired. The dealer informed her to sign a contingency letter. The manufacturer was contacted, and they referred her to a collision center. …

On June 17, 2022 while driving to work on highway in Nee York Stare, I put the adaptive cruise control on so I could adjust my drivers side rear view mirror. The truck suddenly lunged to the left striking a guard rail and overturned several times. Despite being a direct high speed impact to the guard rail and overturning , the steering airbag did not deploy. See police report attached. Due to this , I sustained major internal tissue damage including: a broken sternum, punctured lung bruised aorta, 4 fractures to the vertebrae in both my upper and lower spine and 4 broken ribs in my upper rib cage. I spent a total of 11 nights in the hospital including 4 nights in the ICU. I have not been cleared to return to work and instill under medical care. …

The contact called on behalf of the owner of a 2016 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact was the caller's son. The contact's mother stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact's mother stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. Due to the failure, the contact stated that her son had been involved in a low-speed, parking lot accident. Unknown if any warning lights were illuminated. The contact stated that her son suffered from minor back pain. The contact's son has been going to a chiropractor. A police report was filed. Unknown if the vehicle was taken to a dealer or an independent mechanic. …

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the infotainment center failed to function as intended. The contact stated that the infotainment center displayed a black screen. The contact stated that during one failure, the infotainment center screen displayed a black screen; however the radio continued to play. The contact stated that the vehicle was turned off. The vehicle was started, and the system independently reset. In addition, the contact stated that when the vehicle was started, the engine was idling roughly. The vehicle was taken to the dealer; however, the contact stated that the computer system was reprogrammed, but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. …

The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, the rear-end of the vehicle was making an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was determined that the rear-end had failed and needed to be replaced. The dealer was contacted and informed the contact the vehicle was not covered under a related recall or under an extended warranty. The vehicle was repaired by the independent mechanic. Additionally, the contact stated that while reversing, the rear-view camera image was black. The contact stated that while reversing and towing a trailer on one occasion, the failure recurred, causing the tailgate of the vehicle to hit the trailer, and the tailgate sustained damage. …

The contact owns a 2021 Ford F150. The contact received notifications of NHTSA Campaign Numbers: 23V896000 (Power Train), 25V315000 (Back Over Prevention), 25V455000 (Fuel system, Gasoline), and 25V729000 (Visibility). The contact stated that the part to do the recall repair of NHTSA Campaign Number: 23V896000(Power Train) was not yet available. The contact stated that the first month that the vehicle was purchased, the vehicle experienced failures. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking and rattling sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to CarMax and then to the dealer. The dealer confirmed that the rear-end axle hub bolt needed to be replaced. The vehicle remained at the dealer unrepaired. …

The contact owns a 2021 Ford F-150. The contact stated that while reversing, the rearview camera image was black. Additionally, the contact stated while driving 5-8 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was able to restart, and the contact drove to the residence. The contact also stated that while driving from a complete stop, the vehicle sputtered. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. …

The contact owns a 2021 Ford F-150. The contact stated while shifting to reverse(R), the rear camera image was distorted. The contact stated that the image was blank, and blue intermittently. The vehicle was not taken to the dealer, or an independent mechanic, and was not diagnosed. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. On a separate occasion, the console screen ceased to function and would not display data and shut off intermittently and turned on independently. The headlight warning lights, and Forward Collision Avoidance warning light was illuminated, and a message that the center sensor not active was displayed. The vehicle was taken to the dealer and the dealer made several software updates; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. …

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The contact had taken the vehicle to a local dealer who had started the recall repair; however, the dealer informed the contact that the recall repair could not be completed due to the 12-Volt battery only being at 42 percent charge. The contact was informed that the 12-Volt battery needed to be replaced. The vehicle was not repaired. The contact stated that recently, the display screen turned blue when he shifted into reverse (R). The manufacturer was informed of the failure and opened a case. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 58,000.

Related recalls

Collision Avoidance complaints in other F-150 years