2020 Ford Explorer Police Intercept Problems & Complaints

Better than average82% fewer complaints than a typical year of the Explorer Police Intercept at the same age

Owners have filed 1 complaint about the 2020 Ford Explorer Police Intercept with the National Highway Traffic Safety Administration. That is 82% fewer than a typical Explorer Police Intercept model year at the same age, making the 2020 one of the better Explorer Police Intercept years. The most reported problem area is the transmission & drivetrain (1 complaint). 2 recalls cover this model year.

1complaints
2recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Ford Explorer Police Intercept problems

  • Transmission & drivetrain
    1100%

Share of the 1 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Explorer Police Intercept complaints by model year

201520162017202062191
Owner complaints per model year, Ford Explorer Police Intercept. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Explorer Police Intercept years: 2020, 2015, 2017. Years to avoid: 2016. Compare all years →

2020 Ford Explorer Police Intercept recalls (2)

Power train › Axle assembly

NHTSA recall 22V-255 · Apr 14, 2022 · 252,936 vehicles

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Remedy: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge.

Visibility › Windshield wiper/washer

NHTSA recall 21V-014 · Jan 15, 2021 · 283 vehicles

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid.

Remedy: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades.

Frequently asked questions

Is the 2020 Ford Explorer Police Intercept a good car?

Based on 1 owner complaint filed with NHTSA, the 2020 Explorer Police Intercept rates better than average: 82% fewer complaints than a typical year of the Explorer Police Intercept at the same age. It is one of the best Explorer Police Intercept years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Ford Explorer Police Intercept?

The transmission & drivetrain — 1 complaint, 100% of all complaints for this model year.

How many recalls does the 2020 Ford Explorer Police Intercept have?

There are 2 recalls for the 2020 Ford Explorer Police Intercept, the most recent from April 14, 2022 (axle assembly). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Explorer Police Intercept?

The best years by complaints, compared at the same age, are 2020, 2015 and 2017. Years to avoid or approach with caution: 2016. See the full Ford Explorer Police Intercept years comparison.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.