The problem
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
The risk
A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
Recall details
| NHTSA campaign | 21V-014 (21V014000) |
|---|---|
| Manufacturer number | 21C01 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Windshield wiper/washer |
| Report date | January 15, 2021 |
| Owners notified | March 2, 2021 |
| Vehicles affected | 283 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 21V-014 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 283 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.