Suspension complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 10% | 1,000 miles |
| 2025 | 1 | 3% | — |
| 2024 | 3 | 4% | 5,000 miles |
| 2023 | 3 | 5% | 50,000 miles |
| 2022 | 2 | 2% | 0 miles |
| 2021 | 1 | 0% | — |
| 2020 | 1 | 0% | 4,000 miles |
| 2019 | 14 | 3% | 58,000 miles |
| 2018 | 26 | 7% | 20,000 miles |
| 2017 | 1 | 0% | — |
| 2016 | 1 | 0% | — |
| 2014 | 3 | 4% | 44,000 miles |
| 2013 | 5 | 5% | 34,000 miles |
| 2012 | 3 | 3% | 17,000 miles |
| 2009 | 1 | 4% | 169,000 miles |
| 2008 | 6 | 4% | 62,000 miles |
| 2007 | 4 | 2% | 67,000 miles |
| 2006 | 2 | 1% | — |
| 2005 | 2 | 1% | 214,000 miles |
| 2004 | 11 | 4% | 82,000 miles |
| 2003 | 20 | 3% | 17,000 miles |
| 2002 | 14 | 4% | 102,000 miles |
| 2001 | 21 | 4% | 128,000 miles |
| 2000 | 63 | 7% | 87,000 miles |
| 1999 | 52 | 5% | 100,000 miles |
| 1998 | 144 | 17% | 98,000 miles |
| 1997 | 138 | 16% | 130,000 miles |
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
The contact owns a 2024 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating. The contact stated that the failure was present at various speeds. The vehicle was taken to the dealer several times regarding the failure, however the failure was not duplicated. The contact stated that the dealer replaced and balanced all four tires, however the failure reoccurred. The vehicle was not repaired. In addition, the dealer requested that the vehicle be inspected by the engineer, however, the request was denied by the manufacturer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150. The VIN was not available.
The contact owns a 2024 Ford Expedition. The contact stated that while driving on several occasions at speeds between 60 MPH - 80 MPH, the vehicle was shaking abnormally. The vehicle was taken to the dealer approximately six times however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
The contact owns a 2023 Ford Expedition. The contact stated while driving at 15 MPH, the contact heard a loud popping sound and the vehicle was pulled to the right. The front passenger's side wheel assembly and wheel were detached. The contact stated that due to the failure, the contact's vehicle damaged two vehicles that were parked on the street. The Toyota Sienna was scratched and damaged on the driver's side of the rim and the driver's side door and rearview mirror. In addition, the Kia Sportage was scratched and damaged to the driver's side of the bumper and the driver's side of the vehicle. No Police report was filed. No injuries were sustained. The vehicle was towed to the dealer, however, the dealer declined to diagnose the failure or to repair the vehicle. The contact was informed that due to the damage, the vehicle needed to go to a collision center. …
I crunk my 2023 Ford Expedition up yesterday so the AC would run and it wouldn't be so hot. I pressed the break, and the start button and simply crunk it up, I then got the keys out of the vehicle so I could unlock my house. When I walked back outside My truck had rolled backwards and hit my house. The vehicle was in park. Now I have to fix my house and my truck and all of this is something that should have never happened and is extremely scary and dangerous. Thankfully I got into my house before it hit it because I may not have been so lucky considering my vehicle was to my back and could've easily rolled over me if it had started rolling sooner than it did.
The contact owns a 2019 Ford Expedition. The contact stated that upon purchase of the vehicle, the rear driver's side strut was replaced. Recently, the vehicle was taken to an independent mechanic for a routine maintenance check; while being inspected, the contact was informed that the passenger's side rear and driver's side front struts had been saturated with oil. The passenger's side front strut had also started to leak but was not saturated in oil. The dealer was notified of the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 25,870.
The contact owns a 2019 Ford Expedition. The contact stated that the vehicle was taken to the local dealer for maintenance service and he was informed that the rear passenger's side strut was leaking and needed to be replaced. The vehicle was repaired. The contact stated that while driving at various speeds, he heard an abnormal sound coming from the front of the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer and the vehicle was diagnosed and the contact was informed that the front passenger's side strut needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 24,195.
The contact owns a 2018 Ford Expedition. The contact stated that on several occasions when the vehicle was started, there was a rattling sound coming from the engine compartment. The contact stated while driving on several occasions at various speeds, the body of the vehicle had shifted. The vehicle was taken to a dealer where it was diagnosed and determined that the passenger's side front axle seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
The contact owns a 2018 Ford Expedition. The contact stated while driving 65 MPH, the vehicle started bouncing without warning. The contact stated that after several seconds, the vehicle stopped bouncing. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front shocks were leaking, and that both front shocks needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA hotline to file a complaint. The failure mileage was 17,000.
Related recalls (2)
Suspension › Rear
Ford Motor Company (Ford) is recalling certain 2019 Expedition and Lincoln Navigator vehicles. The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame.
Remedy: Ford has notified owners, and dealers will inspect and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary.
Suspension › Rear
The rear axle track bar bracket can separate from the frame due to missing welds or inadequate weld penetration.
Remedy: Dealers will install a track bar bracket reinforcement kit and inspection of the axle tubes. The suspect axle tubes do not have a stamped date code on the tube. Axles without date codes on the tubes will be replaced.
NHTSA investigations
Independent front suspension torsion bar
Three consumers have reported failure of one of the two front suspension torsion bars in the subject vehicles.in one case the failure occurred while the vehicle was in operation, and the vehicles were parked when the other two failures occurred.no crashes have been reported.torsion bar failures are considered to be fairly uncommon and in each of the reported cases, the failures occurred at relatively low…
Front stabilizer link
Frequently asked questions
Which Ford Expedition years have suspension problems?
By NHTSA complaints, the 1998 (144), 1997 (138), 2000 (63), 1999 (52) and 2018 (26) model years. Suspension complaints make up 17% of all complaints for the 1998.
Is there a recall for Ford Expedition suspension problems?
Yes — 2 recalls, including 19V-773 (rear, Oct 28, 2019); 96V-252 (rear, Dec 18, 1996). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ford Expedition suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 81,000 miles; 32% happened before 50,000 miles.
What part fails most often?
Owners most often name the front (79 mentions), followed by the rear (75).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.