2013 Ford Escape Seat Belt Problems

Mileage when the problem started

• Under 25k
  525%
• 25k–50k
  15%
• 50k–75k
  315%
• 75k–100k
  630%
• 100k–150k
  525%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2013 Ford Escape owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. …

The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle into drive, the vehicle failed to respond as needed. The contact became aware that the vehicle responded as needed while shifted into reverse. The contact also stated that a message was displayed, alerting the contact of an air bag deployment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts) and 22V413000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 141,000.

The contact owns a 2013 Ford Escape. The contact stated that the driver's side front seat belt failed to retract as needed. The vehicle was taken to the dealer and the retractor was replaced under warranty. The failure reoccurred approximately 2 months after the repair. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the retractor needed replacing again. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

In my 2013 Escape, the driver's side seatbelt would no longer retract back in place on its own- and while driving it would not retract properly, usually staying loose and laying on my lap while buckled. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership charged me over $1200 to install a new part called a pretensioner in both seatbelts. I saved my receipt.

I purchased my vehicle may 6,2020 Accident accord in Winnie,Tx June 22,2020 on the highway me and my kids father were on the highway at the time the highway was getting construction work done as we were driving down the highway street someone hit us broke one of my ribs and my left elbow as well I didn't have any knowledge of knowing my vehicle had a recall until I just realize searching on my vehicle I purchased and the reason why it wasn't taken cared before I had family matters sorry so late Briana Roy The consumer stated that she suffered a lot of traumas during this incident. No assistance has been offered yet due to the incident occurring during the pandemic.

Ford recall 14s21 was performed on this vehicle in 2015. I currently have a DTC b10a2. The code indicates that the restraint control module has failed. I contacted the local ford dealer, Cavalier Ford, and was told that the item was out of warranty. The issue is safety. The representative that I spoke with did not understand that the item that was the focus of the original recall has failed. Based on the original recall, the air bags and belt pretensioner could fail in the event of an accident. The replacement of the original item does not provide long term protection since it has failed again.

Puting car into reverse on 2way road to turn around car wouldn't go in reverse or forwards car shut off. Had to keep brake on kept shifting back and forth till car turned on had traffic stopped both ways. Seatbelt released not working at all. If car would of gone forwards upon started would of gone over cliff. This happened about 2nd week in July. Currently car has trouble upon driving shifting into gear. Please advise. Dangerous

'unsafe at any speed': we bought a new 2013 Ford Escape. It had many problems, including many safety recalls. I request Ford buy the car back multiple times (they refused). Our driver's seat belt failed on 12-25-2017 at 09:55 am, when my wife's car was struck from behind by a car going 50 MPH. Both cars were totaled. My wife was in the drivers seawearing her seat belt at the time of the accident & was thrown forward and hit her head on the steering wheel when drivers side seat belt failed to engage. She got a concussion injury and had to go to the er, also a bad whiplash and other injuries, including seatbelt rash on left collarbone. Seat belt failed or her head would not have been injured. We aren't first Ford owners to be injured by seat belt problems. I found multiple reports on the NHTSA site of driver and passenger injuries in 2013 & 2014 Ford escapes due to seat belt failures. …

Tl* the contact owns a 2013 Ford Escape. While driving approximately 55 MPH, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited a few minutes, and was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. In addition, the front passenger door failed to remain locked. The contact received notification of NHTSA campaign numbers: 14V237000 (air bags), 14V239000 (structure), 14V597000 (air bags, seat belts), and 16V643000 (latches/locks/linkages). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. …

Tl* the contact owns a 2013 Ford Escape. The contact stated that while driving 50 MPH and applying the brakes, the brakes failed. The contact crashed into a concrete lane divider and went airborne. The vehicle crossed over four lanes of traffic before coasting to a stop. The contact sustained a fractured lumbar spine and injuries to the left elbow. The front passenger suffered a head injury, fractures to the lumbar and thoracic spine areas. The contact stated that the front passenger's side seat also failed upon impact. Both of the injured occupants were transported to the hospital from the crash site. A police report was not filed. The vehicle was neither diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 11,000.

Related recalls

Seat Belt complaints in other Escape years