2013 Ford Escape Airbag Problems

Mileage when the problem started

• Under 25k
  1246%
• 25k–50k
  415%
• 50k–75k
  415%
• 75k–100k
  28%
• 100k–150k
  312%
• 150k+
  14%

Owner reports

Selected complaints filed with NHTSA by 2013 Ford Escape owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. …

The contact owned a 2013 Ford Escape. The contact stated that while driving approximately 25 MPH, the rear passenger side door erroneously opened causing a distraction to the driver and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. During the crash, the contact sustained neck, shoulder, and back injuries. No medical treatment was received. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 212,000.

The contact owned a 2013 Ford Escape. The contact stated while driving at 75 mph, a deer unexpectedly ran across the freeway. As a result, the vehicle ran into the deer. The air bags failed to deploy. A police report was filed. There were no injuries sustained but the contact suffered a sore back. The vehicle was not drivable and was towed to their home address. The vehicle was diagnosed by an independent mechanic as a total loss. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 106,200.

The contact owns a 2013 Ford Escape. The contact stated that upon shifting the vehicle into drive, the vehicle failed to respond as needed. The contact became aware that the vehicle responded as needed while shifted into reverse. The contact also stated that a message was displayed, alerting the contact of an air bag deployment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts) and 22V413000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 141,000.

Bought my 2013 Ford Escape SEL 2 years ago. The airbag light has been on the whole time. I went and had it checked after I was hit in the passenger front side and airbags did not depoly. My husband got hurt. I was told it needs a part replaced. I know there was a recall on the airbags on this vehicle and the owner stated never had it replaced thru recall. I always have my 2 youngest grandbabies with me and I want to keep them safe. This is very important. Please help. 2nd issue is the front suspension, I can go over a rough road and it sounds awful making noise the whole time.

I bought a 2013 escape 3-4 months ago. It had a clear car fax as well as clean on Ford.com. recently the air bag light has been flashing on and as time has gone on, it is staying on longer. I just had it diagnosed at a Ford Dealership and was told it was an air bag sensor, with a cost of over $2000. After digging deeper, I discovered that the Air Bag and sensors were replaced in 2016 under the recalls at the time. I understand that this was done and I am only asking for some financial assistance as I can no longer drive my escape. I know i bought an older car, but Ford will not help with any assistance and it seems they have an obligation since this problem has been happening over and over. i worked in Ford dealerships for over 40 years. Please help.

I purchased my vehicle may 6,2020 Accident accord in Winnie,Tx June 22,2020 on the highway me and my kids father were on the highway at the time the highway was getting construction work done as we were driving down the highway street someone hit us broke one of my ribs and my left elbow as well I didn't have any knowledge of knowing my vehicle had a recall until I just realize searching on my vehicle I purchased and the reason why it wasn't taken cared before I had family matters sorry so late Briana Roy The consumer stated that she suffered a lot of traumas during this incident. No assistance has been offered yet due to the incident occurring during the pandemic.

Ford recall 14s21 was performed on this vehicle in 2015. I currently have a DTC b10a2. The code indicates that the restraint control module has failed. I contacted the local ford dealer, Cavalier Ford, and was told that the item was out of warranty. The issue is safety. The representative that I spoke with did not understand that the item that was the focus of the original recall has failed. Based on the original recall, the air bags and belt pretensioner could fail in the event of an accident. The replacement of the original item does not provide long term protection since it has failed again.

I was in a car accident on July 26, 2015 and the side impact airbag did not deploy after I had received a recall notice many months prior to the accident> every time I took it to the dealership for maintenance, they said there was no "fix" yet at the time. My 2013 Ford Escape was totaled in the accident. I was driving at a rate of about 20/25 MPH westbound on the 2600 block on elm street on Sunday 07/26/15 at about 1:30 pm cst. I was on the left lane when a car in the left lane made an illegal left turn from his lane in an attempt to park and t-boned my car instead. All airbags deployed except for the side impact bag on the drivers see that was on the recall. My head struck the door frame and I suffered a concussion, multiple soft tissue injuries and a temporal mandibular disorder

My vehicle was stationary. I was rear ended by a mid size car going at least 55mph. The vehicle did not break before colliding with my vehicle. My air bags did not deploy. Both my drivers seat and my passengers seas broke. The plastic surrounding the base of my seat was dislodged and cracked. The metal structure of the seats also broke. Both my drivers seat and front passengers seat were completely laid back and did not raise after the collision. The seats before the collision were in the upright position. Due to the air bags not deploying my head contacted the steering wheel.

Related recalls

Airbag complaints in other Escape years