Seat Belt complaints by model year
Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
What owners report
The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.
Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It's obviously a safety defect that needs addressed. They won't address it until someone is seriously hurt or killed because of their manufacturing error. That's wild!
1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: The middle seat belt in the 2nd row back seat does NOT lock. (It buckles into the buckle fine) 2. How was your safety or the safety of others put at risk? ANSWER: I cannot have my children or anyone else ride in the back middle seat due to it not locking. If we were in a wreck, the seat belt would not lock. I also cannot put a car seat in the middle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: I can go get it checked out by a dodge dealer. However, I have read that other people have the same issue. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The vehicle was repaired after I was hit back in June 2024. …
My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.
The contact owns a 2017 Dodge Journey. The contact stated that while the vehicle was parked, the contact discovered that the driver's side second-row and the passenger's side second-row seat belts intermittently failed to release when the release button was depressed. The contact stated that for the vehicle to return to normal operation, the contact had to avoid sitting in the seats for several hours or a day, and eventually, the vehicle would return to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the cause of the failure was unknown. The manufacturer was notified of the failure and stated that the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 25,000.
The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.
We bought a brand new 2016 Journey. After two years of owning (with no accidents or issues) we had a situation where we had to slam on the brakes due to the car in front of us randomly slamming on their brakes. My child was in the back seat in a seat belt and the seat belt came unlatched, he ended up hitting his head on the back of the front seat. Although there was no accident, it could have been much worse. This is the second seat belt we have had issues with in this car. We can continue to get them fixed but what if something worse happens and another belt goes bad? This is our families safety and the belts continue to prove to be faulty on a car we brought brand new.
Frequently asked questions
Which Dodge Journey years have seat belt problems?
By NHTSA complaints, the 2009 (10), 2014 (8), 2017 (8), 2016 (7) and 2018 (7) model years. Seat Belt complaints make up 1% of all complaints for the 2009.
Is there a recall for Dodge Journey seat belt problems?
No. NHTSA lists no seat belts recall for any Dodge Journey model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Dodge Journey seat belt problems start?
Across all years, half of the complaints with a recorded mileage happened before about 52,000 miles; 56% happened before 50,000 miles.
What part fails most often?
Owners most often name the front › buckle assembly (2 mentions), followed by the front › warning light/devices (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.