2012 Dodge Journey Problems & Complaints

Averageabout as many complaints as a typical year of the Journey at the same age

Owners have filed 376 complaints about the 2012 Dodge Journey with the National Highway Traffic Safety Administration. That is about average for the Journey at the same age. The most reported problem area is the electrical system (116 complaints, typically around 85,000 miles). 6 recalls cover this model year.

376complaints
6recalls
21crashes
13fires
24injuries
0deaths

Most common 2012 Dodge Journey problems

Share of the 376 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Dodge Journey complaints by model year

200820092010201120122013201420152016201720182019202081.6k1.1k16937635341655438920123710266
Owner complaints per model year, Dodge Journey. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Journey years: 2008, 2020, 2019. Years to avoid: 2009, 2010, 2015. Compare all years →

2012 Dodge Journey recalls (6)

Air bags › Frontal

NHTSA recall 17V-432 · Jul 7, 2017 · 363,480 vehicles

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge.

Steering › Hydraulic power assist › Hose, piping, and connections

NHTSA recall 16V-273 · May 6, 2016 · 8,569 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016.

Electronic stability control (ESC)

NHTSA recall 15V-675 · Oct 19, 2015 · 275,187 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC)…

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary.

Engine and engine cooling › Engine

NHTSA recall 15V-431 · Jul 7, 2015 · 145,379 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015.

Service brakes, hydraulic › Fluid

NHTSA recall 11V-550 · Nov 10, 2011 · 340 vehicles

Chrysler is recalling certain model year 2012 Dodge journey and Fiat 500 vehicles manufactured from October 24, 2011, through October 26, 2011. Some vehicles were assembled with contaminated brake fluid and May experience a degradation of the sealing components within the brake system.

Remedy: Chrysler will notify owners and replace all brake components that come in contact with hydraulic brake fluid. This service will be performed free of charge. The safety recall began on March 1, 2012.

Engine and engine cooling

NHTSA recall 11V-487 · Sep 29, 2011 · 667 vehicles

Chrysler is recalling certain model year 2012 Chrysler vehicles, including 200 and town and country models, Dodge vehicles, including charger, durango, grand caravan and journey models and Jeep grand cherokee vehicles manufactured from August 31, 2011, through September 13, 2011, that are equipped with 3.6l engines.

Remedy: Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about November 18, 2011. Owners May contact Chrysler at 1-800-853-1403.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2012 Dodge Journey:

Active Head Rest Inadvertent Deployment

NHTSA investigation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…

Vehicle entrapment

NHTSA investigation EA24003 · opened Aug 1, 2024 · open

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation.

What 2012 Dodge Journey owners say

Electrical system all 116 →

March 10th 2023 . Driver side door panel Caught on fire. The panel has was replaced by National Auto Sales 3 times. It renders me (the owner) of 2012 dodge journey not to able to open the driver side door & all the windows. I think this is very dangerous & a safety issue.

Mar 2023 · fire

What component or system failed or malfunctioned, and is it available for inspection upon request? The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I'm the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? …

Oct 2022

Brakes all 106 →

The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. …

150,000 miles · Jul 2025

The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to lose motive power. The contact stated that numerous warning lights were illuminated. The vehicle stalled and the contact was unable to restart the vehicle. The contact stated that she had experienced the failure with unknown warning lights illuminated prior to the failure however, the contact was able to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the failure and found that water had entered the ABS module and caused the failure. The mechanic had advised that the failure was related to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.

132,000 miles · Mar 2023

Engine & cooling all 105 →

The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.

Jan 2026 · fire

The contact owns a 2012 Dodge Journey. The contact stated while driving 40 MPH, the vehicle inadvertently decelerated to 20 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was purchased to be diagnosed. The contact was informed that the head gasket and throttle body had failed. The contact stated that the vehicle was repaired however, the failure recurred while driving. The vehicle was taken back to the dealer and it was determined that the throttle body had failed and needed to be replaced. The dealer towed the vehicle to an unknown authorized Dodge dealer who repaired the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

Engine › Oil/lubrication › Seals/gaskets · 126,000 miles · Mar 2022

2012 Dodge Journey engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.4L 4-cyl4-speed automaticFWD19 / 26 / 22
3.6L 6-cyl6-speed automaticFWD17 / 25 / 20
3.6L 6-cyl6-speed automaticAWD16 / 24 / 19

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2012 Dodge Journey a good car?

Based on 376 owner complaints filed with NHTSA, the 2012 Journey rates average: about as many complaints as a typical year of the Journey at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2012 Dodge Journey?

The electrical system — 116 complaints, 31% of all complaints for this model year, most often about wiring › fuses and circuit breakers. Next are the brakes (106) and engine & cooling (105).

How many recalls does the 2012 Dodge Journey have?

There are 6 recalls for the 2012 Dodge Journey, the most recent from July 7, 2017 (frontal). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Dodge Journey?

The best years by complaints, compared at the same age, are 2008, 2020 and 2019. Years to avoid or approach with caution: 2009, 2010 and 2015. See the full Dodge Journey years comparison.

At what mileage do 2012 Dodge Journey problems happen?

The median mileage reported in complaints is about 78,000 miles; 34% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.