2014 Dodge Journey Problems & Complaints

Averageabout as many complaints as a typical year of the Journey at the same age

Owners have filed 416 complaints about the 2014 Dodge Journey with the National Highway Traffic Safety Administration. That is about average for the Journey at the same age. The most reported problem area is the electrical system (106 complaints, typically around 47,000 miles). 7 recalls cover this model year.

416complaints
7recalls
26crashes
9fires
38injuries
0deaths

Most common 2014 Dodge Journey problems

Share of the 416 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Dodge Journey complaints by model year

200820092010201120122013201420152016201720182019202081.6k1.1k16937635341655438920123710266
Owner complaints per model year, Dodge Journey. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Journey years: 2008, 2020, 2019. Years to avoid: 2009, 2010, 2015. Compare all years →

2014 Dodge Journey recalls (7)

Electrical system › Software

NHTSA recall 18V-332 · May 17, 2018 · 4,815,661 vehicles

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab…

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.

Equipment

NHTSA recall 17V-824 · Dec 21, 2017 · 61,791 vehicles

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

Air bags › Frontal

NHTSA recall 17V-432 · Jul 7, 2017 · 363,480 vehicles

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge.

Steering › Hydraulic power assist › Hose, piping, and connections

NHTSA recall 16V-273 · May 6, 2016 · 8,569 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016.

Electronic stability control (ESC)

NHTSA recall 15V-675 · Oct 19, 2015 · 275,187 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC)…

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary.

Engine and engine cooling › Engine

NHTSA recall 15V-431 · Jul 7, 2015 · 145,379 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015.

Show 1 more recall

Equipment › Other › Labels

NHTSA recall 14V-711 · Nov 7, 2014 · 667 vehicles

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information.

Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2014 Dodge Journey:

Active Head Rest Inadvertent Deployment

NHTSA investigation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…

Vehicle entrapment

NHTSA investigation EA24003 · opened Aug 1, 2024 · open

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation.

What 2014 Dodge Journey owners say

Electrical system all 106 →

The contact owns a 2014 Dodge Journey. The contact stated that while pulling into the workplace at 3 MPH, smoke was coming from the middle of the hood. The vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. The fire was extinguished by the fire department. The contact stated that based on the damages, the vehicle was a total loss. The failure mileage was approximately 250,000.

250,000 miles · Sep 2026 · fire

The contact's son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. …

110,000 miles · Jan 2023

Engine & cooling all 103 →

The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire was deemed recall-related. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. No injuries or medical attention were sought. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

230,000 miles · Jan 2026 · fire

The contact's son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. …

110,000 miles · Jan 2023

Brakes all 87 →

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later failed to start because of a faulty ABS module. The vehicle was towed to the local dealer, who performed a recall repair under NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The ABS and HCU modules were replaced, but the vehicle failed to start. The cause of the failure was not yet determined. The contact was informed of additional costs and asked to retrieve the vehicle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 230,000.

230,000 miles · Dec 2023

The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, an abnormal clunking and knocking sound was heard. The traction control, ABS, and AWD warning lights were illuminated. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to an independent mechanic, who replaced the brakes and sensors. The vehicle was taken to another independent mechanic, who referred the contact to the local dealer for assistance with the ABS module. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module was corroded and there was no recall coverage. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 109,004.

Antilock › ABS warning light · 109,000 miles · Feb 2024

2014 Dodge Journey engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.4L 4-cyl4-speed automaticFWD19 / 25 / 21
3.6L 6-cyl6-speed automaticFWD17 / 25 / 19
3.6L 6-cyl6-speed automaticAWD16 / 24 / 19

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2014 Dodge Journey a good car?

Based on 416 owner complaints filed with NHTSA, the 2014 Journey rates average: about as many complaints as a typical year of the Journey at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Dodge Journey?

The electrical system — 106 complaints, 25% of all complaints for this model year, most often about alternator/generator/regulator. Next are the engine & cooling (103) and brakes (87).

How many recalls does the 2014 Dodge Journey have?

There are 7 recalls for the 2014 Dodge Journey, the most recent from May 17, 2018 (software). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Dodge Journey?

The best years by complaints, compared at the same age, are 2008, 2020 and 2019. Years to avoid or approach with caution: 2009, 2010 and 2015. See the full Dodge Journey years comparison.

At what mileage do 2014 Dodge Journey problems happen?

The median mileage reported in complaints is about 55,000 miles; 48% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.