Which parts fail
Components named in complaints (headlights, tail lights, turn signals, interior lights).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2002 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
2002 Chrysler Town & Country lxi. Turn signal indicator lights inside vehicle are malfunctioning, we are unaware if they malfunction outside, other lights are shorted out inside in the "dash" area. These are all indicators of an electrical short somewhere in the vehicle. Also the power rear door on the driver's side does not open using the keypad when it is cool or raining. We were told by dealership at the time of purchase that it didn't operate at all and needed a new motor, that's why we were "getting a good price". The rear power doors will both also almost close all the way, and then open for not reason, I.e. Nothing in the way at all. The rear power doors will also not close if you are on a very slight slant. The liftgate gives a hard time latching when using keypad. The vehicle was purchased in October 2008 preowned from a dealership. These issues cause a major safety threat. …
Town and Country 2002 has headlights that flicker and go off while the minivan is moving. NHTSA was investigating this in 2005 (associated press, 2.07.2005) and was talking to dailmlerchrysler about this. Traveling in the winter, and the early evening the lights went off suddenly. I was able to flick the switch on the column and make them come back on. Took it in for service, but no error codes were found. Now last week, traveling at 70 MPH, the lights went off numerous times. They do not go off when raining and lights are required during the day; it seems to occur only at high speeds. The lights have the issue of dimming as noted in numerous forums, but this had not caused the lights to go off completely. This vehicle is the one that my 16 year old daughter drives, and it is highly dangerous so no driving can be done after dark at present. …
A one week ago, my left turn signal would not shut off after making a left turn. I have to shut it off manually. Within a couple of days it started making a clicking noise before I could get it in to be fixed. Tonight I was driving the car, making a left turn and as the steering wheel was returning to the straight position (before the wheels were straight) it locked in a left turn position and would not release. The car kept turning to the left and I had to force the steering wheel to the right. Finally after jerking the steering wheel to the right it released and went back to a straight position. Something in the turn signal locked it up and would not allow the steering wheel to fully release after making a left turn. After that the right turn signal will not shut off. Luckily nobody was in the lane to my left or else I could have hit them. …
Tl* - the contact stated that the headlights worked ntermittently. The vehicle has approximately 38,000 miles. On it. The contact stated it usually happened when startsing the vehicle. The headlights usually went out when she put the vehicle in reverse. There were no warning signs or indicator lights on prior to the failure. The contact stated she did not always know if the head lights were out unless she saw a reflection. The contact stated she could not recall if the dashlights ever went out during the headlight failures. The contact took the vehicle to dealer for repairs twice. The contact did not remember when the failures started.
Tl* the contact owns a 2002 Chrysler Town and Country. While driving approximately 50 MPH, the contact noticed that the headlights began to flicker intermittently. The vehicle was taken to the an independent mechanic for diagnostics. The mechanic stated that the alternator needed to be replaced. The vehicle was repaired, but the failure continued. The vehicle was then taken to a different mechanic for diagnostics. The mechanic stated that the front control module and the power module were the cause of the failure and had to be replaced. The vehicle was not repaired. The approximate failure mileage was 198,000.
Tl contact owns a 2002 Chrysler Town and Country. While driving 50 MPH, the headlights dimmed without warning. The vehicle was pulled over and the headlights illuminated after one minute. The lights would also flicker occasionally. The dealer installed a front control module, but the failure recurred. The contact verified his VIN, but it appears to be invalid. The engine size and number of cylinders were unknown. The failure mileage was 80,000 and current mileage was 82,000.
Dt*: the contact stated while driving 40 MPH, there was a small amount of play in the steering wheel. Then, during a left turn, the vehicle lost power assist steering. This was followed by the turn signal switch not returning to the neutral position. The vehicle was not taken in for service. The consumer stated while making a left turn the wheel locked. The consumer stated the vehicle is currently at the repair shop. Updated 09/11/07
Dt: contact stated the headlights were not working properly. They intermittently shut off while driving. After a short period of time the headlights came back on. The dealer replaced the multi-function switch, but this repair did not fix the problem. The manufacturer has been contacted. There is currently an open investigation for the headlights on this model vehicle. Updated 11/29/05.
The consumer stated while driving at night the headlights failed intermittently. The part(s) were on back order according to Chrysler. The consumer later learned that Chrysler changed suppliers of the switch. The internal shift light and or (the PRNDL) was erratic, in which it would sometimes be highlighted.
My lights flicker on and off, replaced battery and alternator.. Not fixed.. Now I have been noticing that the panel behind my headlight switch gets very hot to the touch. Afraid of a fire... Can't find any info on internet as to what can be the problem.
Headlight complaints in other Town and Country years
Frequently asked questions
How common are headlight problems on the 2002 Chrysler Town and Country?
NHTSA has 25 complaints about the lights of the 2002 Chrysler Town and Country, 6% of the model year's 404 complaints. The component named most often is headlights (6 mentions).
Is there a recall for 2002 Chrysler Town and Country headlight problems?
No. NHTSA lists no lights recall for the 2002 Chrysler Town and Country, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2002 Chrysler Town and Country headlight problems start?
Half of the complaints with a recorded mileage happened before about 52,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.