The problem
On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose May split and cause a fluid leak.
The risk
Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
The fix
Dealers will replace the upper power steering cooler hose. This recall began on September 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Recall details
| NHTSA campaign | 04V-386 (04V386000) |
|---|---|
| Manufacturer number | D37 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Steering › Hydraulic power assist › Hose, piping, and connections |
| Report date | August 5, 2004 |
| Owners notified | September 27, 2004 |
| Vehicles affected | 681,000 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 2002 Chrysler Town and Country
- 2003 Chrysler Town and Country
- 2004 Chrysler Town and Country
- 2002 Chrysler Voyager
- 2003 Chrysler Voyager
- 2002 Dodge Caravan
- 2003 Dodge Caravan
- 2004 Dodge Caravan
- 2002 Dodge Grand Caravan
- 2003 Dodge Grand Caravan
- 2004 Dodge Grand Caravan
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the steering
- 2002 Chrysler Town and Country steering problems 76
- 2003 Chrysler Town and Country steering problems 52
- 2004 Chrysler Town and Country steering problems 22
- 2002 Chrysler Voyager steering problems 9
- 2003 Chrysler Voyager steering problems 4
- 2002 Dodge Caravan steering problems 36
- 2003 Dodge Caravan steering problems 41
- 2004 Dodge Caravan steering problems 6
- 2002 Dodge Grand Caravan steering problems 53
- 2003 Dodge Grand Caravan steering problems 45
- 2004 Dodge Grand Caravan steering problems 13
Frequently asked questions
Is the recall 04V-386 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will replace the upper power steering cooler hose. This recall began on September 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 681,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.