2004 Chrysler Pacifica Seat Problems

Which parts fail

• Front assembly › Power adjust
  8
• Front assembly › Recliner
  6
• Mid/rear assembly
  1

Components named in complaints (seat frames, recliners, heated seats and seat tracks).

Mileage when the problem started

• Under 25k
  847%
• 25k–50k
  212%
• 50k–75k
  212%
• 75k–100k
  16%
• 100k–150k
  212%
• 150k+
  212%

Owner reports

Selected complaints filed with NHTSA by 2004 Chrysler Pacifica owners, lightly cleaned up (personal details are redacted by NHTSA).

While entering a construction zone on interstate 95 on mayland near perryville, I was travelling approximately 10 MPH and was struck from the rear by a Mazda 6 traveling at a higher rate of speed. There were no skid marks. When my car, a 2004 Chrysler Pacifica was struck in the rear, the drivers seatback failed and I was thrown in the back seat against my 14 year old daughter. The seatback crushed her knee and she was taken to teh hospital. The passanger side front seat also failed in a similar fachion and my wife slide into my 12 year old, she was not injured. My 9 year old was in the third row seat which was broken in the crumple of the rear, and was taken to the hospital as she was complaining of shortness of breath, she is okay now as I wrinte this.

After having my Pacifica for 1.5 years and experiencing 19 problems (54 days in the shop!); 2-3 of which are recurring (I.e. The engine light coming on), even the service department at my dealership stated that they would stand behind my efforts to get a vehicle replacement! We are completely happy with the dealership's service as they have stood behind this "lemon" better than the manufacturer appears to be able to. After talking with the Chrysler representative, mr. Craig kishner, I was informed that the "best" Chrysler could do was to refund my extended warranty price. I pushed back and my boyfriend also called to announce our dismay at the manner in which we are being treated after being tremendously patient for 1.5 years to see if this "lemon" could be repaired to a reasonable level of usability. …

Have had many instances where the power seats in my 2004 Chrysler paciffica were not able to move. This has happened in instances in which it poses a significant driver safety issue. On one occasion my wife had to drive the vehicle with her body almost pinned against the steering wheel. This seems to be a known problem with many Chrysler Pacifica's, I have brought it to two separate dealers, and they both admit they had many occurrences of this. There are at least two separate technical service bulletins relating to this issue. They refuse too perform any services under a safety alert. It's only a matter of time until there is a fatality related too this problem. This is an extreme safety issue , and should be recalled by the manufacturer.

Both electric seat adjusters just stopped working. The driver's side seat is so far back that it's not really safe to be driving, and both seats are stuck in an uncomfortable position. The driver's side seat is stuck in the "exit the car" position, so it must have stopped working last Sunday when I drove it and then parked it for the night. Now it's too far back for me to operate safely and I am sadly disappointed in Chrysler. This should be fixed for free in my opinion, because I see many complaints online about the same problem. What a piece of junk.

Tl contact owns a 2004 Chrysler Pacifica. While the vehicle was parked he attempted to adjust the driver's power seat but the seat would not move back or forward. The contact stated because of the failure it was very uncomfortable driving the vehicle. The dealer was notified of the failure and advised him of the repair cost. The vehicle was not repaired. The failure was on-going for one month. The failure mileage was 108,000 and the current mileage was 110,000. Updated 04/12/11 updated 04/13/11

Tl* the contact owns a 2004 Chrysler Pacifica. The contact stated that the vehicle would not accelerate and the brake pedal became jammed. The contact applied excessive force to the accelerator pedal before it became dislodged. Additionally, the contact was unable to adjust the front driver's seat. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 115,000.

2004 Chrysler Pacifica with approx. 46,000 miles logged. Electric seats, driver and passenger no longer adjust. Also, driver memory and pedal height adjustment inoperative. As my spouse and I are about 12" different in height, she is no longer able to drive the car. When she attempted to drive it, she was up against the steering wheel and said it was too dangerous.

Tl contact owns a 2004 Chrysler Pacifica. The contact stated that the power seats failed and were stuck in the reclined position. The vehicle had not been inspected or repaired at the time of the complaint. The contact called the manufacturer who referred him to the dealer. The current and failure mileages were approximately 150,000.

Driver's seat memory periodically fails. Dash will display "memory disabled - vehicle not in park" on information display. Diagnosed as short in seat switch. Switch replaced. Problem periodically still exists except, on occasion, the seat will now move forward while vehicle is being driven pinning driver to steering wheel.

Power seat/memory failed since new. Startedwith lumbar support inoperable. Memory module had 8 failures flag. Dealer reset computers. Since then, power seat/pedal function & memory fails intermittently and frequently, often leaving seat in full back position (making it dangerous for short drivers).

Seat complaints in other Pacifica years