2017 Chevrolet Silverado 1500 Transmission Problems

Which parts fail

• Automatic transmission
  3
• Automatic transmission › Torque converter
  2

Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).

Mileage when the problem started

• Under 25k
  2432%
• 25k–50k
  1216%
• 50k–75k
  1317%
• 75k–100k
  1317%
• 100k–150k
  1317%
• 150k+
  11%

Owner reports

Selected complaints filed with NHTSA by 2017 Chevrolet Silverado 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brakes made grinding noises due to the brake pads rubbing on the rotors. The contact added oil to the brake pads; however, the failure recurred. The contact replaced five hubs, two rotors, four calipers, and two brake lines. The vehicle was then taken to the dealer where it was diagnosed with vacuum pump failure and the vacuum pump was replaced. The failure recurred and the vehicle was taken to Jim Butler Linn Chevrolet Service (317 Main St, Linn, MO 65051) where it was diagnosed that the transmission was faulty, and the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to replace the faulty parts with OEM parts. The failure mileage was approximately 126,000. …

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was making an abnormal ticking sound while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the lifters were bent and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that while driving at 30 MPH, the transmission skipped while shifting to a gear, and the vehicle jolted and jerked. The failure had progressively worsened, and the vehicle was making an abnormal high-pitch sound at start-up. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission component failure, and the dealer informed the contact that it would be cost-effective to replace the entire transmission. The vehicle was not repaired due to the cost. …

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while attempting to accelerate from a stop sign, the vehicle jerked before shifting into drive(D) and accelerating. The vehicle was immediately taken to a certified mechanic where it was confirmed that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The dealer was contacted, and it was confirmed that the VIN was not under recall. The dealer referred the contact to the NHTSA Hotline to report the failure. The failure reoccurred at a stop light on the same day. The contact stated that the vehicle was only able to be shifted and functioned in reverse(R). The following day while attempting to accelerate while idling, the vehicle failed to operate. The vehicle was turned and restarted but failed to shift into gear. …

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and the vehicle lost power. The contact merged onto the right side of the road, turned off and restarted the vehicle and the vehicle worked as intended; however, after driving fifteen miles down the road, the failure persisted. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The contact stated that the failure had occurred on several occasions. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,800.

The contact owns a 2017 Chevrolet Silverado LD Crew. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond as intended and suddenly stalled. The contact stated that the vehicle worked in reverse but did not move forward. There were no warning lights illuminated. The vehicle was towed to the contact residence and was then towed back to an independent mechanic who diagnosed a failure with the transmission. The contact related the failure with an unknown recall; however, the local dealer was contacted and confirmed the vehicle was not under recall. The vehicle was not repaired, since it was no longer under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and running, the transmission remained in neutral(N). There were no warning lights illuminated. The contact stated that while attempting to move the gear shifter, the transmission remained in neutral(N). The vehicle was able to restart; however, the failure recurred. The contact was able to drive the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be repaired. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,200.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 25-35 MPH from a complete stop at a traffic light, the RPMs increased to 4,000 before the transmission shifted into gear. The contact was able to drive the vehicle. The contact immediately pulled into a relative's driveway and parked the vehicle. The vehicle was towed to a certified mechanic, where it was diagnosed that the torque converter had failed. The torque converter was scheduled to be replaced. The manufacturer was informed of the failure and informed the contact that recalls were issued by the NHTSA. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000. The VIN was not available.

The contact owns a 2017 Chevrolet Silverado 1500. While the contact was operating the vehicle, the vehicle came to a stop at a stop sign. While attempting to accelerate, the vehicle stalled and failed to move. The contact stated that the transmission failed to operate properly, and the vehicle was unable to shift into gear. The contact stated that the vehicle shut off with the check engine warning light was illuminated. The vehicle was unable to be restarted or moved from the roadway. An independent mechanic diagnosed the vehicle at the residence and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the check engine warning light illuminated. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the transmission was overheating. The dealer also informed the contact that the wiring harness and the transmission fluid temperature sensor needed to be replaced under a Technical Service Bulletin. The vehicle was not repaired; however, the check engine warning light was reset. The contact referenced GM Recall Number: N192291660. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 48,000.

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after starting the vehicle, the vehicle failed to properly accelerate. While depressing the accelerator pedal, the engine revved, and the vehicle shuddered and vibrated but failed to accelerate as needed. The following day the vehicle was driven to the local dealer and was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was later taken to the local transmission specialist who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.

Transmission complaints in other Silverado 1500 years