Electrical complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2025 | 12 | 33% | 3,000 miles |
| 2024 | 7 | 29% | — |
| 2023 | 21 | 39% | 0 miles |
| 2022 | 34 | 45% | 30,000 miles |
| 2021 | 14 | 29% | 18,000 miles |
| 2020 | 8 | 36% | 6,000 miles |
| 2019 | 12 | 32% | — |
| 2018 | 11 | 31% | 5,000 miles |
| 2017 | 5 | 31% | 13,000 miles |
| 2016 | 3 | 8% | — |
| 2015 | 11 | 23% | 40,000 miles |
| 2014 | 5 | 31% | 87,000 miles |
| 2013 | 9 | 14% | 70,000 miles |
| 2012 | 4 | 9% | 75,000 miles |
| 2011 | 6 | 17% | 60,000 miles |
| 2010 | 11 | 20% | 87,000 miles |
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
The contact owns a 2025 Volvo XC60. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with an inoperable instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The dealer performed a software reboot; however, the failure reoccurred. In addition, the contact was informed that the instrument cluster failure was a known failure; however, there was no fix. The contact stated that the failure was a major concern while using the GPS. The contact stated that the failure was persistent. In addition, the contact stated that the failure had occurred while the contact and his wife were driving the vehicle. …
When arriving at the high school parking lot to pick our grandson up from band practice, we experienced Sudden Unintended Acceleration of our vehicle as we attempted to pull into a parking spot. This resulted in a collision with another vehicle that had backed into the parking space in front of us. That driver was inside her vehicle and claimed injuries. As you can imagine we were pulling into the space at a very slow rate of speed when all of a sudden the car lunged forward at a high rate of speed, jumped two parking lot cement barriers and slammed into the rear of her vehicle. The car is equipped with all the latest collision avoidance equipment, but did not stop before hitting the other vehicle ... and no automatic warning sounds went off that I am aware of. A police report was filed and a tow truck had to be called to tow the vehicle. …
I was backing into my garage in reverse gear when there was a sudden power surge and the car accelerated rapidly backwards (without me pushing the gas pedal), which led to a crash that caused substantial damage to the car. The car was out of my control, with it accelerating without reason, so something failed on the car. I do not know what component failed, only that there was a sudden and rapid acceleration in reverse. There are no warning lights and the car was taken for an estimate and damages exceed $10,000.
I decided to clean off my windshield with the windshield wiper spray and wipers and noticed my windshield would not turn on at all. I heard no noise from the motor coming on nothing happened when I attempted to turn them on. I knew rain was coming in the next few days so I was worried I was going to have visibility issues. Contacted the dealer who stated they had no loaner available. I had to drive in the rain with no windshield wipers. When I finally dropped my vehicle off to get serviced and explained the issue, the tech explained this has been a common with issue with many people especially because of the snow, he states "people keep turning the wipers on with snow on the windshield." He also said his 6 month old Volvo had the same issue. However, I have never turned my windshield wipers on after snow without removing the snow off first so this was not the case. …
The contact owns a 2023 Volvo XC60. The contact stated upon shifting into park (P), the gear shift indicator light displayed that the transmission was in park (P); however, the vehicle continued to roll. The contact stated that he continuously pressed the park (P) button until the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds with adaptive cruise control (ACC) mode engaged, the steering wheel independently pulled to the right aggressively. The contact stated that he used physical strength to pull the steering wheel back to the left; however, the steering wheel failed to return to the center position and continuously turned to the left, then to the right. The contact also stated that while driving with auto centering feature activated, the vehicle was driving from side to side. …
The contact owns a 2023 Volvo XC60. The contact stated that the vehicle failed to recognize the key fob. Due to the failure, the vehicle failed to start after multiple attempts with the key fob message displayed and a warning chime was heard. The contact also stated that the coolant warning light was illuminated. The contact had taken the vehicle to the dealer and the thermostat was replaced the vehicle and the warning light disappeared. The contact stated that despite a software update being performed, the key fob failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300. The contact stated that the manufacturer was notified and will not buy the vehicle back. The service dealer is unable to replicate the issue and therefore have no solution to the problem. …
The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster display screen independently reset and then displayed a blank screen. During the failure, the driver was unable to view the speedometer and the fuel gauge. There was no audible sound while activating the turn signal, and the doors failed to immediately lock and unlock while attempting to use the door switch. The vehicle was taken to the local dealer, but no cause for the failure was found. The contact stated that the failures recurred intermittently. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.
The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the radio cluster and instrument panel failed to illuminate. Additionally, the contact stated that he and his wife observed a clicking sound coming from the engine compartment when the vehicle was turned off. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Related recalls (7)
Electrical system › Propulsion system › Traction battery
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary.
Electrical system
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023.
Electrical system › Software
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly.
Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Electrical system › Wiring › Fuses and circuit breakers
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preventing the car from restarting…
Remedy: Volvo will notify owners, and dealers will replace the existing starter motor fuse with a higher amperage fuse, free of charge. The recall began on October 26, 2015.
Electrical system
Volvo is recalling certain model year 2014 S60, S80, XC60 and XC70 vehicles equipped with keyless ignition. In the affected vehicles, the Central Electronic Module (CEM) will not perform as intended. As a result, the front windshield wipers might run continuously when the ignition is on.
Remedy: Volvo will notify owners, and dealers will upgrade the CEM software, free of charge. The recall began on October 3, 2013. Owners may contact Volvo at 1-800-458-1552.
Show 2 more recalls
Electrical system › Wiring
Volvo is recalling certain model year 2012 s60, xc60, s80 and xc70 vehicles manufactured from May 16, 2011, through October 6, 2011. In these vehicles, the wire harness under the front seats May have not been attached properly to the seat frame.
Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, secure the seat wire harness. This service will be performed free of charge. The safety recall began on April 12, 2012.
Electrical system › Software
Volvo is recalling my 2008-2010 s80, model year 2009-2010 xc70 and model year 2010 xc60 vehicles. Under certain conditions the software within the central electronic module (cem) May not send a signal to the fuel pump electronic module (pem). This missing signal to the pem inhibits the start of the fuel pump.
Remedy: Dealers will download software to the vehicles' cem free of charge. The recall began on September 30, 2009. Vehicles in dealer's inventory will be repaired prior to delivery. Owners May contact Volvo at 1-800-458-1552.
NHTSA investigations
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
Frequently asked questions
Which Volvo XC60 years have electrical problems?
By NHTSA complaints, the 2022 (34), 2023 (21), 2021 (14), 2019 (12) and 2025 (12) model years. Electrical complaints make up 45% of all complaints for the 2022.
Is there a recall for Volvo XC60 electrical problems?
Yes — 7 recalls, including 25V-179 (traction battery, Mar 24, 2025); 23V-188 (electrical system, Mar 22, 2023); 18V-800 (software, Nov 13, 2018). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Volvo XC60 electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 49,000 miles; 60% happened before 50,000 miles.
What part fails most often?
Owners most often name the adas › parking assist › sensors (2 mentions), followed by the instrument cluster/panel (2).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.