2019 Volvo XC60 Problems & Complaints

Use caution1.7× as many complaints as a typical year of the XC60 at the same age

Owners have filed 37 complaints about the 2019 Volvo XC60 with the National Highway Traffic Safety Administration. That is 1.7× as many as a typical XC60 model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the electrical system (12 complaints). 8 recalls cover this model year.

37complaints
8recalls
5crashes
0fires
5injuries
0deaths

Most common 2019 Volvo XC60 problems

  • Electrical system
    1232%
  • Brakes~7,000 miles
    822%
  • Other / not specified~26,000 miles
    616%
  • Steering~7,000 miles
    514%
  • Air bags~2,000 miles
    411%
  • Body & structure~2,000 miles
    411%
  • Speed control & acceleration~15,000 miles
    411%
  • Driver assistance~7,000 miles
    38%
  • Suspension
    38%
  • Engine & cooling
    38%
  • Fuel & propulsion system
    38%
  • Lights~45,000 miles
    25%
  • Wheels & tires
    25%
  • Seat belts
    25%
  • Transmission & drivetrain
    25%
  • Locks & latches
    13%

Share of the 37 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Volvo XC60 complaints by model year

’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’2556364666164738163637224975542436
Owner complaints per model year, Volvo XC60. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best XC60 years: 2014, 2017, 2012. Years to avoid: 2022, 2023, 2025, 2024, 2021. Compare all years →

2019 Volvo XC60 recalls (8)

Steering

NHTSA recall 23V-001 · Jan 5, 2023 · 74 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 21V-414 · Jun 2, 2021 · 85,550 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Visibility/wiper

NHTSA recall 20V-503 · Aug 25, 2020 · 87,226 vehicles

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020.

Forward collision avoidance › Automatic emergency braking

NHTSA recall 20V-144 · Mar 12, 2020 · 121,605 vehicles

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.

Seats

NHTSA recall 19V-220 · Mar 20, 2019 · 2,297 vehicles

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

Remedy: Volvo will notify owners, and dealers will inspect the front seat rails for missing flange nuts, installing them as necessary, free of charge. The recall began May 7, 2019.

Structure › Body › Tailgate

NHTSA recall 19V-046 · Jan 18, 2019 · 45,990 vehicles

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

Remedy: Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019. Owners may contact Volvo customer service at 1-800-458-1552.

Show 2 more recalls

Electrical system › Software

NHTSA recall 18V-800 · Nov 13, 2018 · 17,548 vehicles

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Equipment › Electrical

NHTSA recall 18V-589 · Sep 5, 2018 · 172 vehicles

Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.

Remedy: Volvo will notify owners, and dealers will inspect the charge cord, replacing it as necessary, free of charge. The recall began November 1, 2018. Owners may contact Volvo customer service at 1-800-458-1552.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2019 Volvo XC60:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2019 Volvo XC60 owners say

Electrical system

I am submitting this report to formally document a significant safety issue involving the Driver Display Module (DIM) on my Volvo XC60. Prior to reaching 45,000 miles, the DIM began to intermittently glitch, displaying only a barcode-like screen. This eventually progressed to complete failure of the unit with complete lack of digital driver display without analog back-up. As a result of this malfunction, all critical vehicle information became inaccessible, including the speedometer, odometer, fuel level, gear selection, and dashboard warning indicators. This failure severely impairs the driver's ability to safely operate the vehicle, as it removes access to essential operational data necessary for safe driving and decision-making. I reported this issue to Volvo Customer Support, but they were dismissive of the concern and offered no meaningful resolution. …

Feb 2025

Our Nest Protect woke us at 06:30 am saying it was detecting smoke in the garage. Upon entering the garage it was obvious that the cabin of the car was filled with white smoke. Disconnected car from charger port. Attended to drive car out of garage to protect the house, but opening the door just let smoke billow out. Closed the door and called 911. Fire truck arrived - the winched the car out of the garage to protect the house. Using their thermal imaging camera determined the hybrid battery was the hotspot, not any of the charging connections. They ran water into back seat where that battery is located for over two hours to keep it from pop further thermal runaway. Clearly an internal EV battery short. …

Aug 2026 · 1 injury

Brakes

At approximately 55,000 miles I started to experience intermittent heavy vibration at Highway speeds. According to the Volvo technical journal this is a known issue called the Ghost Shaker. There we no warning lamps or car messages that displayed while the shaking occurred. Typically, the car would shake when above 45 MPH, especially on interstate. While the Ghost Shaker is happening, it was very hard to control the vehicle and the only way to cease the shaking is to pull over and come to a complete stop. Sometimes this was not very safe, especially when you were on an interstate with limited shoulder space. This appears to be a known issue of Volvo, but since I was out of warranty, I had to cover the cost for the repair. I took my XC60 into an Independent Repair shop and a new Volvo Brand brake booster was installed. …

Dec 2022

While driving at 10 mph on a residential street, I experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. An expert Volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. I want to emphasize that this catastrophic mechanical failure occurred at only 45,000 miles. A camshaft is a non-wear item that should last the lifetime of the vehicle; for it to fail at such low mileage and take out the braking system is an unreasonable safety risk. This is a known issue (Internal Ref: TJ 29131) that directly links an engine defect to a primary safety system failure. The vehicle has been properly maintained, and the failed parts are available for inspection."

Jan 2026

Steering

My 2019 Volvo XC60 with approximately 65,000 miles, experienced a sudden failure of the electric power steering rack. The vehicle became unable to steer and unsafe to drive. The dealership confirmed that the entire steering rack must be replaced at a cost of nearly $7,000. I was told by an independent second opinion that this kind of steering rack failure is highly unusual at this mileage and may indicate a premature component failure. This is a serious safety risk for drivers. I filed a claim with Volvo's Goodwill program on October 15, 2025, and after five weeks of no communication from Volvo Corporate (despite endless attempts to reach them on my behalf), the only information I have received is a secondary text from my service rep that Volvo is offering a small portion of coverage - with no explanation or written decision. …

Oct 2025

At approximately 55,000 miles I started to experience intermittent heavy vibration at Highway speeds. According to the Volvo technical journal this is a known issue called the Ghost Shaker. There we no warning lamps or car messages that displayed while the shaking occurred. Typically, the car would shake when above 45 MPH, especially on interstate. While the Ghost Shaker is happening, it was very hard to control the vehicle and the only way to cease the shaking is to pull over and come to a complete stop. Sometimes this was not very safe, especially when you were on an interstate with limited shoulder space. This appears to be a known issue of Volvo, but since I was out of warranty, I had to cover the cost for the repair. I took my XC60 into an Independent Repair shop and a new Volvo Brand brake booster was installed. …

Dec 2022

2019 Volvo XC60 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo supercharged plug-in hybrid8-speed automaticAWD25 / 28 / 26
2.0L 4-cyl turbo8-speed automaticFWD22 / 29 / 24
2.0L 4-cyl turbo8-speed automaticAWD20 / 27 / 23
2.0L 4-cyl turbo supercharged8-speed automaticAWD19 / 27 / 22

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2019 Volvo XC60 a good car?

Based on 37 owner complaints filed with NHTSA, the 2019 XC60 rates use caution: 1.7× as many complaints as a typical year of the XC60 at the same age. It is one of the XC60 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2019 Volvo XC60?

The electrical system — 12 complaints, 32% of all complaints for this model year. Next are the brakes (8) and steering (5).

How many recalls does the 2019 Volvo XC60 have?

There are 8 recalls for the 2019 Volvo XC60, the most recent from January 5, 2023 (steering). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Volvo XC60?

The best years by complaints, compared at the same age, are 2014, 2017 and 2012. Years to avoid or approach with caution: 2022, 2023, 2025, 2024 and 2021. See the full Volvo XC60 years comparison.

At what mileage do 2019 Volvo XC60 problems happen?

The median mileage reported in complaints is about 15,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.