2020 Volvo V60 Problems & Complaints

Average3.3× as many complaints as a typical year of the V60 at the same age

Owners have filed 8 complaints about the 2020 Volvo V60 with the National Highway Traffic Safety Administration. That is about average for the V60 at the same age. The most reported problem area is the brakes (3 complaints, typically around 3,000 miles). 3 recalls cover this model year.

8complaints
3recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Volvo V60 problems

  • Brakes~3,000 miles
    338%
  • Electrical system~1,000 miles
    338%
  • Seat belts
    113%
  • Fuel & propulsion system
    113%
  • Engine & cooling
    113%
  • Driver assistance
    113%
  • Steering
    113%
  • Other / not specified
    113%
  • Wheels & tires
    113%

Share of the 8 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Volvo V60 complaints by model year

’11’12’13’14’15’16’17’18’19’20’21’22’23’24’2521143128125
Owner complaints per model year, Volvo V60. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best V60 years: 2011, 2012, 2013. Years to avoid: 2015, 2016. Compare all years →

2020 Volvo V60 recalls (3)

Electrical system › Propulsion system › Traction battery

NHTSA recall 25V-179 · Mar 24, 2025 · 7,483 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 21V-414 · Jun 2, 2021 · 85,550 vehicles

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Forward collision avoidance › Automatic emergency braking

NHTSA recall 20V-144 · Mar 12, 2020 · 121,605 vehicles

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Volvo V60:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2020 Volvo V60 owners say

Brakes

The brake rotors exceed the manufacturers run out specifications and tolerances. This has been happening vehicles as early as 2018 model year. In my specific case I bought the car with 3600 miles on it as a certified vehicle from a Volvo dealership. On my drive home I could feel the braking pulsation in the steering wheel. The dealership measured the run out and it exceeded the manufacturers specification on all four corners. I then joined a Facebook Volvo owners group and found out there are several members that have had their rotors replaced by the dealer in many cases multiple times because they are either installing a non-conforming brake rotor or the part becomes defective with use well within the warranty period. …

Jun 2021

Tl* the contact owns a 2020 Volvo V60. The contact stated that while driving on the highway at 70 MPH, the vehicle started independently braking with the city safety warning light illuminated on the instrument panel. The vehicle resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. Volvo cars escondido (1938 auto park way, escondido, ca 92029) was notified of the failure and an appointment was scheduled to have the vehicle inspected. The diagnosis was still pending. The failure mileage was approximately 500.

1,000 miles · Oct 2020

Electrical system

Me and my partners safety was put at risk when the vehicle's high pressure fuel pump went out, shut the car down, and left us stranded in the middle of two lane traffic. What was scarier was how the vehicle couldn't be manually overridden to shift into neutral to push the vehicle to safety away from oncoming traffic, since the gear is electronic. The vehicle isn't that old and that high on mileage, being only at 94k miles. After getting it towed (tow driver had to drag the vehicle up onto the bed because even they couldn't do anything about it) to the dealer, because no one else but Volvo can touch it. This is without the manufacturer giving mechanics privileges to reprogram parts that needed to be replaced. On top of that, since there isn't a dealer in my area around Columbia, MO, it had to be towed all the way to St. Louis, which was already bizarre as it is. …

May 2025

Tl* the contact owns a 2020 Volvo V60. The contact stated that while driving on the highway at 70 MPH, the vehicle started independently braking with the city safety warning light illuminated on the instrument panel. The vehicle resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. Volvo cars escondido (1938 auto park way, escondido, ca 92029) was notified of the failure and an appointment was scheduled to have the vehicle inspected. The diagnosis was still pending. The failure mileage was approximately 500.

1,000 miles · Oct 2020

2020 Volvo V60 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo supercharged plug-in hybrid8-speed automaticAWD28 / 33 / 30
2.0L 4-cyl turbo8-speed automaticFWD23 / 34 / 27
2.0L 4-cyl turbo8-speed automaticAWD22 / 31 / 25

EPA ratings. Class: Wagon.

Frequently asked questions

Is the 2020 Volvo V60 a good car?

Based on 8 owner complaints filed with NHTSA, the 2020 V60 rates average: 3.3× as many complaints as a typical year of the V60 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Volvo V60?

The brakes — 3 complaints, 38% of all complaints for this model year. Next are the electrical system (3) and seat belts (1).

How many recalls does the 2020 Volvo V60 have?

There are 3 recalls for the 2020 Volvo V60, the most recent from March 24, 2025 (traction battery). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Volvo V60?

The best years by complaints, compared at the same age, are 2011, 2012 and 2013. Years to avoid or approach with caution: 2015 and 2016. See the full Volvo V60 years comparison.

At what mileage do 2020 Volvo V60 problems happen?

The median mileage reported in complaints is about 3,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.