Most common 2020 Nissan Murano problems
Share of the 45 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Nissan Murano complaints by model year
Best Murano years: 2022, 2023, 2021. Years to avoid: 2015, 2025, 2005, 2003, 2006. Compare all years →
2020 Nissan Murano recalls (2)
Suspension › Rear › Axle › Spindle
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021.
Steering › Linkages
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021.
What 2020 Nissan Murano owners say
Driver assistance
While parallel parking, we backed into the space and when we put the car into Drive, it lurched forward at an incredible speed. We hit and pushed the car parked in front of us, hopped up onto the sidewalk, knocked down a street light, and moved a huge concrete planter. The airbags over the windshield and under the dashboard deployed. The bags under the dash exploded with such force that they injured my husband's legs, and he has been seeing a wound doctor for the past five weeks. The car was towed to a repair shop. I reported the incident to Nissan NA; they sent a representative to retrieve information from the EDR. Nissan has advised that no mechanical problems were recorded but we are absolutely certain the car malfunctioned. We think it might have been a problem with the CVT.
The contact owns a 2020 Nissan Murano. The contact stated that while driving with adaptive cruise control mode engaged and set at approximately 65 MPH, the vehicle accelerated independently as he was approaching a hill. The local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,000.
Suspension
The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 85,960.
Subject: Vehicle Safety Complaint - 2020 Nissan Murano, VIN [redacted] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [redacted] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in NHTSA's database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. …
Steering
Subject: Vehicle Safety Complaint - 2020 Nissan Murano, VIN [redacted] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [redacted] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in NHTSA's database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. …
This is a 2020 Nissan Murano S. The vehicle has been well maintained and taken to the dealership for maintenance periodically. I usually take my vehicle to either Antwerpen Nissan Clarksville or Antwerpen Nissan Security. I took my vehicle to Antwerpen Nissan Security for a transmission flush and change. Shortly after that service I started to notice an oil smell coming into the cabin. I took it back to them twice and they did not see any leakage or anything to cause the smell. I later took my car to Antwerpen Clarksville. They didn't notice the smell but said I needed to replace both front lower control arms for $1655.88. Front lower control arms splitting, dry rotting. This car was purchased brand new and only had 62K miles. This appears to be premature wear and of course the warranty as passed, which would have been 5 years or 60,000 miles. …
2020 Nissan Murano engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.5L 6-cyl | CVT | FWD | 20 / 28 / 23 |
| 3.5L 6-cyl | CVT | AWD | 20 / 28 / 23 |
EPA ratings. Class: Wagon.
Frequently asked questions
Is the 2020 Nissan Murano a good car?
Based on 45 owner complaints filed with NHTSA, the 2020 Murano rates better than average: 52% fewer complaints than a typical year of the Murano at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Nissan Murano?
The driver assistance — 14 complaints, 31% of all complaints for this model year, most often about automatic emergency braking. Next are the suspension (8) and steering (5).
How many recalls does the 2020 Nissan Murano have?
There are 2 recalls for the 2020 Nissan Murano, the most recent from May 27, 2021 (spindle). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Nissan Murano?
The best years by complaints, compared at the same age, are 2022, 2023 and 2021. Years to avoid or approach with caution: 2015, 2025, 2005, 2003 and 2006. See the full Nissan Murano years comparison.
At what mileage do 2020 Nissan Murano problems happen?
The median mileage reported in complaints is about 8,000 miles; 82% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.