The problem
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
The risk
If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
The fix
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Recall details
| NHTSA campaign | 20V-144 (20V144000) |
|---|---|
| Manufacturer number | R29998 |
| Manufacturer | Volvo Car USA, LLC |
| Component | Forward collision avoidance › Automatic emergency braking |
| Report date | March 12, 2020 |
| Owners notified | April 9, 2020 |
| Vehicles affected | 121,605 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2019 Volvo S60 collision avoidance problems 2
- 2020 Volvo S60 collision avoidance problems 3
- 2020 Volvo S90 collision avoidance problems 2
- 2020 Volvo V60 collision avoidance problems 1
- 2020 Volvo V90CC collision avoidance problems 1
- 2019 Volvo XC40 collision avoidance problems 4
- 2020 Volvo XC40 collision avoidance problems 3
- 2019 Volvo XC60 collision avoidance problems 3
- 2020 Volvo XC60 collision avoidance problems 2
- 2019 Volvo XC90 collision avoidance problems 2
- 2020 Volvo XC90 collision avoidance problems 2
Frequently asked questions
Is the recall 20V-144 repair free?
Yes. Volvo dealers will fix the problem at no cost: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 121,605 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.