Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Volkswagen Jetta owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the contact smelled a strong gasoline odor inside the vehicle. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
The contact owns a 2019 Volkswagen Jetta. The contact stated that while the vehicle was parked and being refueled, fuel was pouring out onto the ground. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel tank failure. The contact was informed that the fuel tank, charcoal canister, and the EVAP purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall however, the VIN was not under recall. The failure mileage was approximately 85,000. The VIN was unavailable.
The contact owns a 2019 Volkswagen Jetta. The contact stated while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Upon inspection, the contact discovered that fuel was leaking underneath the vehicle from the fuel tank. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 138,021.
My 2019 Volkswagen Jetta cannot be refueled - gas nozzle clicks off instantly or overflows. The check engine light came on, and VW Corporate confirmed code P00FE, indicating a failure of the EVAP system vent valve. This is a sealed emissions component integrated with the fuel tank. Dealership initially claimed there were "no codes," but a video shows their technician confirming the EVAP code, disconnecting the EVAP system, and concluding the tank must be replaced. However, since the valve is a powered solenoid, unplugging the system wouldn't allow it to open - this invalidates their test and diagnosis. VW has denied warranty coverage even though the issue clearly falls under the 8-year/80,000-mile federal emissions warranty as defined by the EPA and VW's own documentation. I also discovered they misrepresented an active recall (#28H7) and falsely told me I had none. …
I had a recall on a fuel pump in the previous years. After that, if I was trying with about half a tank of gas and let's say speeding up to get on the highway, the car EPC light would come on and say can't go over 4000 rpm . Then my car would speed would be so slow. I told the dealership about this before. Heard nothing. It is dangerous because I can't speed up going onto the highway. Now this it happens when the gas is a lil more than half a tank. My car will slow down when speeding up . Almost feels like a jerk back and sounds like it. Sounds like something is gonna break and drop out of my car. I try to keep my gas up to avoid this but mostly I can't. Ever since the pump got repair and covered by warranty/recall.. this is what happens. I slowly have to accelerate and speed up my car . …
I was driving and the and the stop start error came on, smelled gasoline and the EPC and check engine lights came on. I kept driving because we were on the freeway and couldn't quite stop there but my car automatically turned off. The lights stayed on. I was able to turn it off after a few tries and get it to the mechanic (with it turning off a couple times on the way there). After diagnosis, they stated that it is the fuel injectors that need to be replaced because the gasoline and oil are mixing and thinning out the oil as well as potentially cause a fire. Due to that, i now need to replace the spark plugs and replace the oil as well as all 4 fuel injectors. I checked with volkswagon and they stated my car is not on a recall list but I did see there was a recall previously for the fuel injectors. Even if my car is not on the list, this is literally hazardous. …
-It is not pumping gas correctly, it started out as while I pump gas it will stop frequently. I brought it to the mechanic and they replaced the evap system canister & now (while pumping) it stops even more frequently than before. Now I can only pump about 3/4 full & when I get to "full" it overflows. -I believe it is a safety concern because it is the fuel tank system. -It is available for inspection. -The problem hasn't been reproduced, it has been confirmed that 2019 VW Jetta GLI, 2019 VW Golf Sportwagen's, as well as some Audi's have been recalled for this problem. Has been confirmed that this is how it starts out. -No, there were not any indicators or symptoms prior to the problem beginning. It first started at the end of January of 2024.
There is a confirmed evap recall for my year and model, recall number 20CQ. When I check against my vin, it says my vehicle has zero recalls however I have the exact symptoms and issues as described in the recall. The recall is for a faulty evap purge valve and I don't think it is coincidence that my vehicle has a check engine light on for a Very small evap leak. I've had it checked my multiple mechanics and no one can identify what the issue is and we've tried multiple troubleshooting steps. At this point the most logical issue is the purge valve. I believe there are more affected cars with the same make and model than the recall is projecting.
It will not take fuel. I try very slowly to put fuel in it and it keeps shutting off at the pump. I took it to the VW Dealership and they said it was a stuck valve in the tank. That I would need a new gas tank and wanted to charge me $2000 to fix it. I took it to another place and they said it was a venting problem. They put a camera down in the tank and pushed the stick valve open and it wasn't stuck as much as it had pressure built up in the tank from not getting holding the valve shut. I'm not sure what to do. I don't know if it's a stuck valve or a venting problem.
Car misreads gas, such as I can be driving and the gas meter will continue to rise. This will happen if/when the car is turned off for various periods of time. On occasion it might correct itself. Usually is will jump drastically. For example, my average is 440 per gallon. If I drive around town, it might go up to 550 in that drive. I can park, turn off, and restart, and the gas mileage might be the same or it might lower. During one drive it will jump from 550 to 320, or whatever.
Related recalls
Fuel system, gasoline
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024.
NHTSA investigations
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle.
Fuel System complaints in other Jetta years
Frequently asked questions
How common are fuel system problems on the 2019 Volkswagen Jetta?
NHTSA has 29 complaints about the fuel & propulsion system of the 2019 Volkswagen Jetta, 5% of the model year's 549 complaints. The component named most often is storage › evaporative emissions › hoses/valves/sensors (1 mentions).
Is there a recall for 2019 Volkswagen Jetta fuel system problems?
Yes — NHTSA recall 24V-110 (fuel system, gasoline, Feb 14, 2024). Recall repairs are free at authorized dealers.
At what mileage do 2019 Volkswagen Jetta fuel system problems start?
Half of the complaints with a recorded mileage happened before about 8,000 miles, and 73% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 1 fire and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.