Most common 2021 Volkswagen Jetta problems
Share of the 69 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Volkswagen Jetta complaints by model year
Best Jetta years: 2018, 2020, 2022. Years to avoid: 2019, 2011, 2012, 2013, 2010. Compare all years →
2021 Volkswagen Jetta recalls (4)
Back over prevention › Sensing system › Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles.
Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298.
Air bags › Air bag/restraint control module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298.
Seats › Critical fasteners
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Remedy: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021.
Back over prevention › Sensing system › Camera
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze.
Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298.
What 2021 Volkswagen Jetta owners say
Brakes all 26 →
While traveling at the posted speed limit and approaching a signalized intersection, I attempted to brake for stopped traffic ahead. The vehicle did not decelerate as expected, and the automatic emergency braking/forward collision mitigation system did not activate or provide any braking assistance. Additionally, no forward collision warning or audible/visual alert was provided prior to impact. A red warning indicator illuminated immediately before the collision; however, there was insufficient time to take additional evasive action. As a result, my vehicle rear-ended the vehicle stopped in front of me. The apparent failure of the braking assistance and forward collision warning systems placed both myself and the occupants of the other vehicle at risk, resulting in a motor vehicle collision. The vehicle is available for inspection upon request. …
The contact owns a 2021 Volkswagen Jetta. The contact stated while reversing, the brake pedal was depressed, and the contact heard a grinding sound coming from the rear brakes. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer stated that the rear brakes were metal on metal and the front brakes were okay. The rear brake pads and rotors were replaced, and the vehicle was repaired. The manufacturer was made aware of the failure and stated that the repair was not covered under Extended Warranty because the warranty had expired. The failure mileage was approximately 14,469.
Electrical system
When I started the car an alert came on the said the door there was a driver door contact switch error. When I was trying to back up the emergency brake came on. The door was closed. There was an electric parking break error. Also a start stop error. When trying to go forward the parking brake kept coming on. I was going 10 mph and the e brake engaged and would not let me out unless I turned off the car and turned it back on. When I brought it to the dealership they ran tests on it and they said it was the door wiring harness. There is problem with it and IT IS NOT SAFE TO DRIVE. When driving around corners it also has a tendency to want to depart you from the lane. It will try to kick you out of the lane even if you are in the middle of the lane. It has done this around corners and when driving straight. It caused my sister to be driven off the road. …
Volkswagen corporate deployed a mandatory over-the-air (OTA) software update to the MIB3 infotainment system. The update failed mid-installation, entirely bricking the J794 information module. This failure completely disabled vital driver information systems, including the digital dash compass, all audio alerts, and driver notification tones while the vehicle is in motion. This represents an immediate, manufacturer-initiated distraction and safety hazard that disables cabin instrumentation.
Driver assistance
While traveling at the posted speed limit and approaching a signalized intersection, I attempted to brake for stopped traffic ahead. The vehicle did not decelerate as expected, and the automatic emergency braking/forward collision mitigation system did not activate or provide any braking assistance. Additionally, no forward collision warning or audible/visual alert was provided prior to impact. A red warning indicator illuminated immediately before the collision; however, there was insufficient time to take additional evasive action. As a result, my vehicle rear-ended the vehicle stopped in front of me. The apparent failure of the braking assistance and forward collision warning systems placed both myself and the occupants of the other vehicle at risk, resulting in a motor vehicle collision. The vehicle is available for inspection upon request. …
The contact owns a 2021 Volkswagen Jetta. The contact stated while driving at various speeds in a designated lane, several messages advising that the vehicle was out of the lane were displayed. The vehicle made an abnormal beeping sound and slightly pulled to the right or to the left. The contact stated while driving 30 MPH, the failure recurred. Additionally, the steering wheel forcefully jerked to the left, towards oncoming traffic, causing the contact to temporarily lose control of the vehicle. The contact was able to steer the vehicle back to the lane and continued driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.
2021 Volkswagen Jetta engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 1.4L 4-cyl turbo | 6-speed manual | FWD | 30 / 41 / 34 |
| 1.4L 4-cyl turbo | 8-speed automatic | FWD | 29 / 39 / 33 |
| 2.0L 4-cyl turbo | 7-speed dual-clutch | FWD | 24 / 35 / 28 |
| 2.0L 4-cyl turbo | 6-speed manual | FWD | 24 / 33 / 28 |
EPA ratings. Class: Compact car.
Frequently asked questions
Is the 2021 Volkswagen Jetta a good car?
Based on 69 owner complaints filed with NHTSA, the 2021 Jetta rates better than average: 66% fewer complaints than a typical year of the Jetta at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2021 Volkswagen Jetta?
The brakes — 26 complaints, 38% of all complaints for this model year, most often about foundation components › disc › rotor. Next are the electrical system (13) and driver assistance (13).
How many recalls does the 2021 Volkswagen Jetta have?
There are 4 recalls for the 2021 Volkswagen Jetta, the most recent from July 20, 2022 (camera). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Volkswagen Jetta?
The best years by complaints, compared at the same age, are 2018, 2020 and 2022. Years to avoid or approach with caution: 2019, 2011, 2012, 2013 and 2010. See the full Volkswagen Jetta years comparison.
At what mileage do 2021 Volkswagen Jetta problems happen?
The median mileage reported in complaints is about 14,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.