Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2016 Volkswagen Jetta owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2016 Volkswagen Jetta. The contact stated that while accelerating from idling, the vehicle jolted with the check engine, ABS, and Tire Pressure Monitoring System warning lights illuminated. Additionally, while driving approximately 40-45 MPH, the vehicle began decelerating to approximately 30 MPH. The contact pulled to the side of the road and inspected the vehicle but could not identify the cause of the failure. The vehicle was driven, and the contact became aware that several unknown warning lights were illuminated. After waiting for a while, the electrical power returned but the vehicle failed to start. The vehicle was towed to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that the transmission might be the cause of the failure. The vehicle had not been repaired. …
The contact owns a 2016 Volkswagen Jetta. The contact stated while driving 25 MPH and attempting to merge into another lane, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 52,000.
This driver has been quoted for a new transmission by VW. There is an existing recall for 2013-2015 Jetta hybrids for the same symptoms as listed below. The issue was preceded by a check engine light and a service hybrid system light and inconsistent braking force that would often pose a system risk as regenerative braking would often stop working forcing the driver to quickly apply more pressure unexpectedly (almost resulting in front end accidents). Now , the car is jerky while stopping and still unpredictable in its application of brake force. When taking off from lights, occasionally the transmission will stop providing power from the hybrid system to the wheels forcing driver to stop and restart the car in the intersection resulting in near accidents. The car's gas engine often will fail to start while driving resulting in a loss of power when the car's hybrid battery is depleted. …
The problem happens when the car is on, and when attempting to accelerate the car will feel like it was put into neutral and you cannot do anything other than coast. The car has done this a few times while driving. Also, when trying to accelerate from a stop at a signal light, the car can suddenly stall, and you won't be able to do anything. From a safety standpoint, this is very bad since if you had to quickly accelerate to avoid a collision or other possible scenario and the car won't move, or accelerate, to reach speeds on a freeway or highway. Problem occurred last night when attempting to accelerate and merge onto the highway, felt like the car was in neutral ('D' light was blinking as well as the 'Hybrid' light). What is concerning is that VW did know about this problem and they only did a recall for very small number of vehicles. …
The vehicle lost it's ability to shift into gear and accelerate on a busy road, almost causing a collision. Pulled over and it failed to shift into any gears, (as if it was in neutral with a higher engine RPM). According to the technician at the Volkswagon dealership it was a complete internal failure of the transmission, with an estimated cost of $8,600 for a new transmission. Looked up the issue on a popular car complaint site and saw the exact same symptoms from another driver but their technician suggested to replace the Mechatronic J743 with the transmission hydraulic pressure sensor G270. Their repair estimate was approximately $3,800. I brought this issue up to my technician's representative but I feel it fell onto deaf ears. Considering commission being attributed to the cost of repairs, I don't think it would be unbiased. …
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.
While driving in the morning rush hour my vehicle lost power. As I pushed on the accelerator the vehicle did not speed up and maxed out at 40 mph. I was not able to keep up with the speed limit or traffic and I pulled over to the shoulder to get out of traffic so that I did not cause an accident. Dealer confirmed that my transmission had gone out. The check engine light came on.
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. …
My vehicle has started to hesitate when I try to accelerate randomly. It doesn't happen every time I drive but it happens multiple times per week. I will press my gas, and my car will hesitate, I hear it revving but my rpms go nowhere. It's almost like it's not catching. This will occur for around 5 seconds, leaving me incapable of moving. It has left me stuck in the middle of intersections, taking unsafe turns out of parking lots, etc. It is a very scary issue. However, no check engine or other lights illuminate at that moment, and no codes are found when the car is scanned. I have a sprint drive device that is constantly plugged in to the OEM port and it has never picked up on an issue which makes diagnosis very difficult. This leaves me in serious fear of driving my car that I just purchased certified used 3 months ago, with less than 30,000 miles on it. …
Tl* the contact owns a 2016 Volkswagen Jetta. When the vehicle was engaged in park and turned off, it rolled away and crashed into two other vehicles. The air bags did not deploy. A police report was not filed. There were no injuries. The contact was concerned because his child and another child were occupying the rear seats when the failure occurred. The contact referenced NHTSA campaign number: 19V615000 (steering, electrical system). The contact called an unknown dealer and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall; however, other 2016 jettas were included. The failure mileage was approximately 57,000.
Transmission complaints in other Jetta years
Frequently asked questions
How common are transmission problems on the 2016 Volkswagen Jetta?
NHTSA has 22 complaints about the transmission & drivetrain of the 2016 Volkswagen Jetta, 14% of the model year's 161 complaints.
Is there a recall for 2016 Volkswagen Jetta transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2016 Volkswagen Jetta, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2016 Volkswagen Jetta transmission problems start?
Half of the complaints with a recorded mileage happened before about 32,000 miles, and 36% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 1 injury to transmission & drivetrain problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.