Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Volkswagen Jetta owners, lightly cleaned up (personal details are redacted by NHTSA).
The engine light on my 2015 VW Jetta Hybrid was enabled and my car stuttered and stopped while idling at stop lights, and in some cases projected my car forward slightly while pressing the brake. I brought my vehicle for diagnosis and was told that the cause was failure from the mechatronics unit and that my car should essentially be scrapped since they cannot locate a replacement part. I understand that this is a significant safety issue as the engine can simply stop working at any time. I have learned that my VIN was included in the NHTSA recall 19V-866 for the "Interim repair" portion of the recall, but it was NOT included in the "Part 573" final remedy portion of the recall, which included a corrective action to "install a mechatronic unit repair kit". As my VIN number was somehow removed from the second step of this recall, it has now posed a significant safety issue. …
Vehicle Information Make / Model / Year: 2015 Volkswagen Jetta 1.8T SE VIN: [redacted] Recall Information (if known) Camshaft recall: 23R1 (2016) ECM software update: 24DR (2020) Description of Problem: My 2015 Volkswagen Jetta 1.8T SE experiences loss of power while driving, where the engine RPM increases but the vehicle does not accelerate properly, especially when driving uphill. This creates an unsafe driving condition. The vehicle previously received recall repairs for the camshaft (23R1) and ECM software (24DR). Despite these recall repairs being completed, the same symptoms persist, indicating the recall may not have fully resolved the defect. I reported this issue to Volkswagen Customer CARE under case number [redacted], but the concern remains unresolved. …
2015 Volkswagen Jetta Hybrid, 73,000 miles mechatronic transmission failure. Vehicle repeatedly experiences loss of power/stalling and low and highway speeds. Losing power at any speed, specially highway speeds is a SAFETY issue. VW service shop has diagnosed issue as mechatronic transmission failure, hairline cracks, loss of fluid and gear damage sustained in transmission. VW service acknowledged the transmission damage is the same as ongoing recall. Transmission will need to be replaced. VW service shop advised vehicle VIN is not covered under current NHTSA Campaign Number: 19V866000 (Power Train). VW service advised VW will have to include this vehicle/issue under a recall for them to fix it without cost to me. Safety issues, symptoms, and diagnosis is succinct to that documented in 19V866000. …
2015 Volkswagen Jetta Hybrid SEL Premium with less than 60,000 miles has multiple error codes for transmission and VW dealership/service shop advised only solution is to replace the transmission. Apparently my VIN is not included in NHTSA recall 19V866000 (certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission) but based on the current situation I believe it should have been. It is my understanding that this situation presents a major safety issue. I bought this vehicle certified pre-owned from a VW dealership and have put just over 10k miles on it in the three (3) years I have owned it. Without the excessive cost of replacing the transmission, which was damaged through no fault of my own, the car is worth "maybe $100 for scrap" per the dealership/service shop. This appears to be a fairly prevalent issue and I implore you to investigate further. …
The transmission of the 2015 VW Jetta Hybrid failed at about 81,000 miles. The transmission began to behave erradically while it was idling, with the engine coming on and off every 5 seconds. The check engine light and EPC lights illuminated. I was able to get the vehicle to an auto parts store to check the codes. The codes that came back indicated that there was transmission related issues. Unfortunately the vehicle did not start again when I was ready to leave the auto part store and I had to tow it to the dealership. The local dealership indicated that there was metal fines in the transmisison fluid. Their workflow indicated that the transmission was shot. Please note that VW replaced the mechatronic unit of this transmission in 2019 at nearly 43.000 miles and there's a recall on transmissions for this vehicle's model. However, the VIN of my vehichle was not included in the recall. …
With no warning, the transmission/mechatronics unit in this 2015 Jetta Hybrid, reported an error code. This "error" results in the car not being able to enter the Hybrid (electric motor) mode when asked for by driver. Also, the car no longer goes into Stop/Start mode when stopped (engine cycles on and off). Car thus failed state inspection due to error code. Dealer tested and found code "P0841". Dealer reported failure in power train, needing a full replacement at over $7,000 cost. Review with VIN shows not within a Recall which was offered for this model. Yet failure seems to be same as that which led to Recall on same models. Dealer cannot verify the actual fault w/out a full tear down, which they don't want to do. Thus, they suggest a full replacement of transmission and control module (mechatronics). I feel the car should be repaired by manufacturer.
The car was stalling at stops and the engine warning light came on. We took it into Autometrics [phone] in Moses Lake, WA. They informed us that the transmission was cracked and needed to be replaced or it would ruin the engine. In researching this problem my wife found a recall 34J6. This recall covers Hybrids from 2013 to 2015 for this very problem. our car was manufactured in February of 2015. Called Volkswagan of North America. They informed me that the recall was vin specific and that our vin was not included even though the problem is the same. The car has not been inspected by the manufacture as of this filing, The car is currently stored under a car cover at our home. Can you please help revolve this dispute over the recall inclusion. Thanks
After running multiple errands the car will fail to start. Usually after 5-10 minutes it will start again. Every time it will crank but not fully. Lights and blinkers are operational still as well. I have taken it to the Volkswagen three times for repair each time was unsuccessful. The first time the speedometer cluster was repaired, then the wires were worked on, then the whole battery was replaced and it still is not fixed. Not only does it have issues starting but it also shuts off while driving which is a safety concern. I noticed there was a recall on this issue before so it seems to be a recurring issue.
In the past few months, the vehicle stopped in the middle of the road on various occasions. It was taken to a VW dealer, who found nothing wrong with it. On November 11, 2021, the vehicle stopped in the street, and would no longer move, forward or reverse. It was towed to a VW dealer, who found that the transmission had failed. Currently, we are attempting to reach VW corporate to find out our options.
At 22,000 miles I took the vehicle in for routine servicing with no apparent transmission problems and was told it needed a warrantee repair. The part number was 0 CG 300045H011. The codes on their computer assessment was P189A, collect clearance; P073A (stuck in fifth gear) and P073F(unable to change 1st gear).Crown VW in Lawrence Kansas treated me nicely and it took 6 weeks to get the parts to make the repair. I assumed they knew what happened and there was a reason for it. After the check engine light came on, it developed a rough idle when it was warm, but not while cold. No apparent problems driving. That was also true the first time the Xmission needed to be replaced. . The computer now gave us the codes P17BF-hydraulic pump; and P0841, transmission fluid pressure sensor A performance . …
Transmission complaints in other Jetta years
Frequently asked questions
How common are transmission problems on the 2015 Volkswagen Jetta?
NHTSA has 23 complaints about the transmission & drivetrain of the 2015 Volkswagen Jetta, 12% of the model year's 194 complaints.
Is there a recall for 2015 Volkswagen Jetta transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2015 Volkswagen Jetta, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Volkswagen Jetta transmission problems start?
Half of the complaints with a recorded mileage happened before about 49,000 miles, and 30% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.