Volkswagen Atlas Collision Avoidance Problems

Collision Avoidance complaints by model year

Which parts fail

• Automatic emergency braking
  164
• Warnings
  91
• Adaptive cruise control
  58
• Assist
  16
• Blind spot detection
  11
• Rearview system braking
  11
• Warning
  8
• Dynamic brake support/brake assist
  2

Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).

Mileage when the problem started

• Under 25k
  2065%
• 25k–50k
  26%
• 50k–75k
  619%
• 75k–100k
  310%
• 100k–150k
  00%
• 150k+
  00%

What owners report

The contact owns a 2025 Volkswagen Atlas. The contact stated while operating the vehicle, the infotainment display unit was inoperable. During the failure, the back over prevention camera display was inoperable along with the front and rear window defrosters, and blind spot monitoring system being inoperable. The local dealer and manufacturer were notified of the failure and the contact was informed that a satellite system issue had caused the failure on several different model vehicles. No further information was available. The vehicle was not diagnosed or repaired. The failure mileage was 5,500.

In December all of the cameras and front assist sensors stopped working. When I called to get into a Volkswagen dealer they first told me to get a car wash and that should solve it. When that didn't work they weren't able to get my car in for about 1 month. I'm that time we collided with deer on the highway and none of the collision assists worked. Now my car repaired and it's still not working. My car was new in July 2025.

While driving down a one way, my infotainment system completely shut down. The infotainment system controls lane assistance, blind spot sensor, A/C, radio etc. So when this occurred, all of the sensors in the vehicle also stopped working. As I attempted to change lanes, another vehicle was approaching on by driver side but was located in my blind spot. Because I didn't see anyone and the alert on my side mirror didnt go off, I assumed the lane was clear and attempted to merge. As I began to merge I noticed another vehicle in the lane at the last minute and clipped it (front driver side fender with passenger side of vehicle) before returning to my lane and eventually pulling over to assess damage. Prior to the accident an attempt to have the infotainment system recall addressed by VW was made but they scheduled the appointment almost a month out (November 5th, 2025). …

The contact owns a 2024 Volkswagen Atlas. The contact stated while driving or while the vehicle was parked, there was a distorted image on the screen. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 25V334000 (BACK OVER PREVENTION); however, the recall repair failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 18,000.

I was driving on a city road and making a right turn on a green light, I glanced to the left to avoid any driver possibly crossing a red light as I usually do as a defensive driver! Before I know it my SUV had jumped the median divider into the other side of the road and landed on another vehicle stopped. The safety system did not give me any signals to stop or to auto stop. I was very slow and from previous experience with this vehicle it did stop at being close to a concrete side of the street but in this situation it did not. None of ADAS parts of the system worked! My ATLAS is badly damaged so is the other car. I have other issues in the last month that were not as dangerous but are glitches in the safety and technology package. …

Driving down 4 lane state highway adaptive cruise on. Car in front of us pulled into left turn lane, was no longer in front of us. Dash lit up emergency notification and slammed us on breaks. Reported to VW told "likely a sensor issue tech just not there yet". Happened again on state hwy. traveling at 65 mph. NO cars on hwy with us emergent message on dash and slammed on breaks. Recently happened when pulling off from stop light through 4 lanes of traffic. I was first car going between 5-8 mph. Dash lit up with emergency notification. Immediately braked and engine turned off. Car had already been taken into dealer for other electrical issues with infotainment and consistently told nothing wrong. Last time taken in for infotainment reported the braking issue. That is when they made statement about sensors. …

The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. …

My atlas forward collision system malfunctioned causing the automatic emergency braking to turn on when there was no one and nothing in front of me. I was then rear ended. Which ultimately totaled my vehicle. My car said airbag error as well. I called Volkswagen Perrysburg Ohio, to report the incident, was sent to the managers voicemail 7/16/2025. The manager never called me back.

Related recalls (5)

NHTSA investigations