The problem
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
The fix
Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Recall details
| NHTSA campaign | 24V-480 (24V480000) |
|---|---|
| Manufacturer number | 91US |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Back over prevention › Software |
| Report date | June 27, 2024 |
| Owners notified | July 15, 2024 |
| Vehicles affected | 84,432 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the driver assistance
- 2024 Volkswagen Atlas collision avoidance problems 35
- 2024 Volkswagen Atlas Cross Sport collision avoidance problems 31
- 2022 Volkswagen Golf R collision avoidance problems 5
- 2024 Volkswagen Golf R collision avoidance problems 1
- 2022 Volkswagen GTI collision avoidance problems 17
- 2023 Volkswagen GTI collision avoidance problems 2
- 2024 Volkswagen GTI collision avoidance problems 10
Frequently asked questions
Is the recall 24V-480 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 84,432 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.