Equipment complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2022 | 1 | 0% | 15,000 miles |
| 2019 | 1 | 0% | — |
| 2017 | 2 | 1% | 1,000 miles |
| 2015 | 1 | 1% | 0 miles |
| 2014 | 1 | 1% | 0 miles |
| 2013 | 2 | 1% | 0 miles |
| 2011 | 2 | 1% | 71,000 miles |
| 2010 | 4 | 2% | 40,000 miles |
| 2009 | 1 | 1% | 1,000 miles |
| 2008 | 8 | 2% | 50,000 miles |
| 2007 | 3 | 2% | 33,000 miles |
| 2006 | 2 | 1% | 151,000 miles |
| 2005 | 7 | 3% | 29,000 miles |
| 2004 | 5 | 2% | 45,000 miles |
| 2003 | 2 | 1% | 51,000 miles |
| 2002 | 7 | 2% | 88,000 miles |
| 2001 | 3 | 2% | 52,000 miles |
Which parts fail
Components named in complaints (accessories, trailer hitches and other equipment).
Mileage when the problem started
What owners report
Tl contact owns a 2010 Toyota Highlander. The contact stated that she had a back up camera installed on her vehicle which had no sensors on it to alert her of objects behind her. She contacted Toyota who stated that the camera she has doesn't have sensors; however, they could be added at an additional expense of $635.00. The VIN was not available. The failure mileage and current mileages were approximately 50.
Gas pedal of 2010 Toyota Highlander got stuck on the weathertech driver's side floor liner while passing another vehicle. Luckily, my husband was driving and was able to put car in neutral and pull car over to side of the road and we did not get into an accident. When my husband removed the floor liner the gas pedal popped back up - so it got stuck on the liner. Also, earlier in the trip that day the weathertech cargo liner prevented the rear hatch from closing properly and our luggage fell out into the road. Order # 92137633; order date: 1/5/2010. We have advised weathertech and are returning the product for a refund. P/n:441151/00185 rev 1 (driver's side liner); part # 40328 (cargo liner) - can not find exact listing of model # on your form - so entered closest to model # since form will not let you continue without choosing a model #.
Tl contact owns a 2008 Toyota Highlander. While the vehicle was parked the contact stated he was attempting to reposition the front passenger side tire with the jack holding the vehicle up. The jack slipped from underneath the vehicle while the contact was underneath the vehicle. The contact was not injured. The passenger side fender and the bottom molding were damaged. The manufacturer was made aware of the failure and a case was filed. The vehicle was not repaired. The approximate failure mileage was 60,000. Updated 07/08/11 the repairs were completed on June 2, 2011
Tl* the contact owns a 2008 Toyota Highlander. The contact stated that after leaving the key fob in the ignition, she walked around the back of the vehicle after securing a child in the child safety seat when the doors locked independently. The vehicle was taken to the dealer where it was diagnosed that the key fob had a low battery and caused the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 100,700. Updated 3/25/14
I have a 2007 Toyota Highlander that had mat entrapment--I had after market mats as none were given to me when I bought the vehicle--I reported this to Toyota corporation and had vehicle inspected at dealership and rep said there was no defect in my accelerator--the vehicle had accelerated and I hit a picnic table and 2 bird feeder and a fence in my yard before I got the vehicle to stop. I would like to know what is different about my accelerator as the 2007 is not on recall but I feel it should be--they did not explain that to me just told me that my floor mat caused this to happen--I realize that but I would like an answer to my question--I blew a Michelin tire and have damage to my bumper--total cost--about $600 according to Toyota garage--no answer from them except to say this was my fault.
2007 Toyota Highlander hybrid with 45,000 mile on it. Unprotected air conditioning condenser damaged by road debris - cost me $1300 to fix at dealer. I found other Highlander owners on internet with identical problem. Also appears to be problem on Toyota corolla (Toyota issued TSB ac002-06 on this). Clearly defective design - absolutely no protection in front of A/C condenser which is mounted very low with big open holes in shroud in front of it. Almost forms a funnel for collecting rocks, broken tire chunk's, etc. From roadways and having this debris puncture air conditioning condenser. Complained to Toyota customer service. Response abysmal. And we were a Toyota family - currently own two other toyotas. Shame on Toyota.
On Saturday, May 30th at approximately 8:30 I was moving our 2005 Highlander from the street into our reserved parking space within our complex. As I was starting my right hand turn into the complex the car accelerator stuck. I hit the curb on the driver's/left side causing the vehicle to veer to the right. As the car continued to accelerate I hit a tree and knocked over one of the community's posted signage. The impact made the car bounce backward partially into the drive, damaging the front passenger's side, drive shaft broke, front end part flew all over and a small fire occurred. Police were call and report taken. They estimated the speed at 20-30 miles per hour. The report taken was not filed since the accident took place on private property. The tow truck driver started the vehicle to get it on the truck. He had a difficult time for he could not get the wheels to turn. …
Already have a case number, reported on 1/22/2010. I had a horrible accident in May of 2007 where the pedal became stuck and the car accelerated and I was unable to get the brakes to work. I hit another vehicle. While driving backwards out of a parking space in a grocery store parking lot. I have had to pay extra insurance premiums every six months and have that accident on my record. The fl hwy patrol officer said the accident was due to brake failure. One of the witnesses was an off-duty lake county sheriff's officer said he heard the acceleration and could not believe that someone was accelerating in the parking lot of a publix supermarket. …
Related recalls (10)
Equipment › Other › Labels
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra…
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Equipment › Other › Labels
Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible.
Remedy: GST will notify owners by mail, including a replacement load carrying capacity modification label for their vehicle and detailed replacement instructions, free of charge.
Equipment › Other › Labels
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074.
Equipment › Other › Labels
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels.
Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331.
Equipment
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074.
Show 5 more recalls
Equipment › Other › Labels
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories.
Remedy: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.
Equipment › Other › Labels
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011…
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed.
Equipment › Other › Labels
Gulf states Toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between September 1, 2005 and June 2, 2008 without the requisite load carrying capacity modification labels.
Remedy: Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual.
Equipment › Other › Labels
Southeast Toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Remedy: Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on May 27, 2010.
Equipment › Other › Labels
Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from September 1, 2005 to May 4, 2009. These vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
Remedy: Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. The safety recall began on August 18, 2009. Owners May contact Toyota at 1-888-270-9371.
Frequently asked questions
Which Toyota Highlander years have equipment problems?
By NHTSA complaints, the 2008 (8), 2002 (7), 2005 (7) and 2004 (5) model years. Equipment complaints make up 2% of all complaints for the 2008.
Is there a recall for Toyota Highlander equipment problems?
Yes — 10 recalls, including 24V-548 (labels, Jul 23, 2024); 22V-310 (labels, May 6, 2022); 19V-244 (labels, Mar 27, 2019). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Toyota Highlander equipment problems start?
Across all years, half of the complaints with a recorded mileage happened before about 49,000 miles; 62% happened before 50,000 miles.
What part fails most often?
Owners most often name the electrical (4 mentions), followed by the mechanical › accessory scissor/screw/bottle jack/lift (4).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.