Most common 2011 Toyota Highlander problems
Share of the 181 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Toyota Highlander complaints by model year
Best Highlander years: 2025, 2016, 2014. Years to avoid: 2021, 2019, 2023, 2022, 2020. Compare all years →
2011 Toyota Highlander recalls (5)
Seats › Front assembly › Seat heater/cooler
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010…
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016.
Visibility › Power window devices and controls
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge.
Seats › Front assembly › Seat heater/cooler
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge.
Equipment › Other › Labels
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011…
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed.
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and…
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2011 Toyota Highlander:
Upper Steering Column Separation
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion.
Steering Column Separation
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism.
What 2011 Toyota Highlander owners say
Windows, wipers & sunroof all 35 →
The contact owns a 2011 Toyota Highlander. The contact stated that the intermediate steering shaft was making an abnormal knocking noise while turning to the left or the right. Additionally, the driver's side window failed to roll up or down because it was off track. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.
I have a 2011 Toyota Highlander. The drivers side sun visor has broken from its internal guide on the visor, making it unsafely and uncontrollably flip & flop around. I have been trying to get a replacement, but the dealer told me there are more than 200 on backorder, and it could take one or more months to get a replacement. Further research shows previous recalls on Toyota sun visors. So, with more than 200 already needing replacements on what should be a strong part, it suggests a larger problem worthy of your attention and a possible recall. Thanks.
Steering all 34 →
The contact owns a 2011 Toyota Highlander. The contact stated that the intermediate steering shaft was making an abnormal knocking noise while turning to the left or the right. Additionally, the driver's side window failed to roll up or down because it was off track. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 80,000.
In the last 30 days, the steering has begun to feel "loose", as if I am driving on ice. At first it was barely perceptable. There has been more "play" in the steering. During the last 2 days, the car is now making a thud when I am steering right. I have an appointment for a mechanic to look at it. The car is a 2011 Highlander, AWD, with 89,000 miles on it. I feel the steering issue could be very dangerous at some point.
Body & structure all 27 →
The contact owns a 2011 Toyota Highlander. The contact stated that the sun visors on the driver's and passenger's sides were hanging down and would not stay in the upright position. The contact stated that the sun visors obstructed her vision while driving at various speeds. The contact called the dealer and was informed that there was a recall on the vehicle for the sun visors; however, the recall had expired. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
I noticed in November 2016 that the paint on my 2011 Toyota roof was peeling off. I took it to a trusted body shop and the owner advised my to take it to the dealership as it appeared to be a manufacturer defect. I did as he suggested and I was subjected to months of unresponsive behavior before I was finally told my car was beyond the 3year warranty therefore not their problem in October of 2017. Since this time, the paint failure has progressed to include nearly every panel on my vehicle. I have also learned that Toyota is recalling blizzard pearl vehicles due to this exact problem but my VIN in not included. I feel this needs to be remedied immediately as this manufacturer defect greatly impacts the value of my investment. **I am unable to attach more than one picture to my complaint. …
2011 Toyota Highlander engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.5L 6-cyl hybrid | CVT | AWD | 28 / 28 / 28 |
| 2.7L 4-cyl | 6-speed automatic | FWD | 20 / 25 / 22 |
| 3.5L 6-cyl | 5-speed automatic | FWD | 18 / 24 / 20 |
| 3.5L 6-cyl | 5-speed automatic | AWD | 17 / 22 / 19 |
EPA ratings. Class: SUV.
Frequently asked questions
Is the 2011 Toyota Highlander a good car?
Based on 181 owner complaints filed with NHTSA, the 2011 Highlander rates average: about as many complaints as a typical year of the Highlander at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2011 Toyota Highlander?
The windows, wipers & sunroof — 35 complaints, 19% of all complaints for this model year. Next are the steering (34) and body & structure (27).
How many recalls does the 2011 Toyota Highlander have?
There are 5 recalls for the 2011 Toyota Highlander, the most recent from June 2, 2016 (seat heater/cooler). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Toyota Highlander?
The best years by complaints, compared at the same age, are 2025, 2016 and 2014. Years to avoid or approach with caution: 2021, 2019, 2023, 2022 and 2020. See the full Toyota Highlander years comparison.
At what mileage do 2011 Toyota Highlander problems happen?
The median mileage reported in complaints is about 50,000 miles; 49% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.