The problem
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
The risk
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Recall details
| NHTSA campaign | 17V-520 (17V520000) |
|---|---|
| Manufacturer number | 17R3 |
| Manufacturer | Toyota Motor Corporation |
| Component | Equipment |
| Report date | August 23, 2017 |
| Owners notified | September 29, 2017 |
| Vehicles affected | 1,121 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 17V-520 repair free?
Yes. Toyota dealers will fix the problem at no cost: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,121 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.