2004 Toyota Highlander Problems & Complaints

Use caution1.4× as many complaints as a typical year of the Highlander at the same age

Owners have filed 286 complaints about the 2004 Toyota Highlander with the National Highway Traffic Safety Administration. That is 1.4× as many as a typical Highlander model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the transmission & drivetrain (58 complaints, typically around 10,000 miles). 5 recalls cover this model year.

286complaints
5recalls
32crashes
3fires
23injuries
47deaths

Most common 2004 Toyota Highlander problems

  • 5820%
  • 4014%
  • Engine & cooling~103,000 miles
    3613%
  • Steering~51,000 miles
    3512%
  • 259%
  • Brakes~74,000 miles
    248%
  • Stability & traction control~74,000 miles
    186%
  • Electrical system~70,000 miles
    186%
  • Lights~83,000 miles
    145%
  • Wheels & tires~30,000 miles
    124%
  • Air bags~42,000 miles
    93%
  • A/C & heater~60,000 miles
    93%
  • Body & structure~55,000 miles
    83%
  • Fuel & propulsion system~6,000 miles
    72%
  • Equipment & accessories~45,000 miles
    52%
  • Seat belts~88,000 miles
    52%
  • Other / not specified~68,000 miles
    31%
  • Seats~140,000 miles
    21%
  • Locks & latches~23,000 miles
    21%

Share of the 286 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Toyota Highlander complaints by model year

’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’251373012582862242781244051342161811822071361921112712695003215312631884310
Owner complaints per model year, Toyota Highlander. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Highlander years: 2025, 2016, 2014. Years to avoid: 2021, 2019, 2023, 2022, 2020. Compare all years →

2004 Toyota Highlander recalls (5)

Engine and engine cooling

NHTSA recall 11V-539 · Nov 9, 2011 · 420,326 vehicles

Toyota is recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 Lexus es330 and rx330; and 2006 Lexus rx400h vehicles manufactured from June 1, 2004 through March 31, 2005, equipped with the 1mz-fe or 3mz-fe engine.

Remedy: Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the U.S. Supplier. If so, the dealer will replace the pulley with a new one at no charge.

Vehicle speed control › Accelerator pedal

NHTSA recall 11V-112 · Feb 24, 2011 · 769,379 vehicles

Toyota is recalling certain model year 2004-2006 highlander, highlander hybrid, and model year 2004-2007 Lexus rx330, rx350, and rx400h vehicles. If the forward retention clip used to secure the floor carpet cover, which is located in front of the center console, is not installed properly the cover May lean toward the…

Remedy: Dealers will replace the floor carpet cover with a newly designed one free or charge. The safety recall is expected to begin during March 2011. Owners May contact Toyota at 1-800-331-4331.

Service brakes, hydraulic › Foundation components › Master cylinder

NHTSA recall 10V-499 · Oct 21, 2010 · 728,544 vehicles

Toyota is recalling certain model year 2005-2006 avalon, model year 2004-2006 highlander, model year 2004-2006 Lexus rx, and model year 2006 Lexus gs and is vehicles. Brake fluid containing polymers is used that acts as lubricants for certain brake system components.

Remedy: Dealers will replace the seal with a newly designed one. This service will be performed free of charge. The safety recall began on November 15, 2010.

Vehicle speed control › Accelerator pedal

NHTSA recall 06V-253 · Jul 13, 2006 · 367,594 vehicles

On certain sport utility and hybrid vehicles, the two retaining clips for the driver's side forward center console can become loose. If both clips separate from the floor carpet cover, the cover May lean toward the accelerator pedal, causing interference with the accelerator pedal rod.

Remedy: Dealers will replace the two floor carpet cover retaining clips free of charge. The recall began on July 24, 2006, and should be completed by early September 2006.

Latches/locks/linkages › Doors › Latch

NHTSA recall 04V-181 · Apr 15, 2004 · 366,572 vehicles

Certain sport utility vehicles have a child protection lock (cpl) system on both of the rear side doors. When an operator of the vehicle closes the door very hard with the cpl lever set to the lock position, there is a possibility that the lever May contact the body panel, causing the cpl lever to move into the unlock position.

Remedy: Dealers will shorten the cpl lever. Owner notification began May 7, 2004. Owners should contact Toyota at 1-800-331-4331.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2004 Toyota Highlander:

Unintended and Uncontrolled Acceleration

NHTSA investigation RQ10003 · opened Feb 16, 2010 · closed Mar 1, 2011 · led to recall 11V-112

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I.

What 2004 Toyota Highlander owners say

Transmission & drivetrain all 58 →

Car hesitates and suddenly surges forward. The is the 2nd time this has occurred in the past 3 months. The first time was near my garage and fortunately the car only traveled several feet forward before hitting the corner of the garage and coming to a stop. Last Sunday, I was leaving a parking lot. I was turning left when the car hesitated and suddenly surged forward at a rapid speed. Before I was able to regain control, the car had traveled approximately 20-25 feet forward, ran up on a median and crashed into a tree. I called the police about filing a report but as it occurred on private property, they declined.

Automatic transmission · 90,000 miles · Jun 2011 · crash · 1 injury

We purchased a 2004 v6/5 speed auto 2wd Toyota Highlander in June, 04. It has a hesitation problem which creates a safety hazard. It loses power for several seconds after decelerating and re- accelerating to change lanes or make left turns, thereby exposing a powerless, decelerating car to oncoming traffic. Have taken the car to the dealer twice. They claim it is a design problem, they cannot fix. They say it occurs as a result of the adaptive learning algorithm in the engine/transmission package. Check the edmonds town hall by searching for "hesitation" and you'll find it reported since 12/03 by Highlander, camry, solara, Lexus rx330 and Lexus camry equivalent owners all having gotten no commitment by Toyota to fix it. This is a safety hazard as described by the classical definitions. …

Automatic transmission · 1,000 miles · Jun 2004

Speed control & acceleration all 40 →

Tl* the contact owns a 2004 Toyota Highlander. While driving various low speeds, the vehicle accelerated rapidly without warning. Upon applying minimal pressure to the accelerator pedal, the accelerator pedal became stuck and the contact's vehicle crashed into another vehicle, a dumpster, and almost struck a group of children before coming to a stop. In an attempt to stop the vehicle, pressure was applied to the accelerator pedal and then the brake pedal. The vehicle finally stopped and was turned off. The vehicle was able to be driven to the contact's residence. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained severe pain to the neck and back, which required medical attention. A dealer and the manufacturer were not made aware of the crash. The vehicle was subject to NHTSA campaign number: 11V112000 (vehicle speed control). …

170,000 miles · Nov 2018 · crash · 1 injury

While traveling through a highway construction zone my car suddenly became hard to steer, and my speed became greater, tried to (break) decelerate the car began sliding out of control-plowing into the road construction barriers part lodged in front passenger windshield. The car went through the ditch became airborne through a rod iron fence shattered the rear second-row right side window spun out , and came to rest just feet from the some pileings. This is the information of my daughter whom is an out of state college senior and very shaken up from this ordeal, this her statement to the best of my knowledge. Possibly the placement of the 🚧 could have been a contributor, and the uncontrollable acceleration. Vehicle was bought used a year ago. Can you help up learn why?

250,000 miles · Sep 2020 · crash · 1 injury

Engine & cooling all 36 →

Hello, I am the Buyer of the subject Vehicle, Upon doing my research, I found out several reports stating that The subject vehicle's 2.4L engine has manufacturing defect, that causes Head Bolts to get stripped/melt down in to oil causing Engine failures and Life threating risk in the middle of the road.

May 2026

We have a vehicle with a 2.4liter/4 cylinger engine that is loosing oil at a rate of 1qrt per 1000 miles and now there is a coolant leak coming from the gasket seal between the engine block and head. There is no guage that tells you how much oil is missing until it's too late and the engine starts to over heat. Both the oil and coolant is leaking on roads, parking lots and driveways, what we have found is that the bolts that are nearest the leak are stripped, they either stripped in assembly or flailed do to overheating of the block do to the engine block not having sufficient cooling because of a heavy foam pad that restricts air floe around the engine causing the head to flex and leak at the gasket seal based on online complaints there are hundreds, if not thousands of owners with this same problem. …

150,000 miles · Sep 2015

2004 Toyota Highlander engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.4L 4-cyl4-speed automaticFWD19 / 25 / 22
2.4L 4-cyl4-speed automatic4WD/AWD18 / 23 / 20
3.3L 6-cyl5-speed automaticFWD17 / 23 / 19
3.3L 6-cyl5-speed automatic4WD/AWD16 / 22 / 19

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2004 Toyota Highlander a good car?

Based on 286 owner complaints filed with NHTSA, the 2004 Highlander rates use caution: 1.4× as many complaints as a typical year of the Highlander at the same age. It is one of the Highlander years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2004 Toyota Highlander?

The transmission & drivetrain — 58 complaints, 20% of all complaints for this model year, most often about automatic transmission. Next are the speed control & acceleration (40) and engine & cooling (36).

How many recalls does the 2004 Toyota Highlander have?

There are 5 recalls for the 2004 Toyota Highlander, the most recent from November 9, 2011 (engine and engine cooling). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Toyota Highlander?

The best years by complaints, compared at the same age, are 2025, 2016 and 2014. Years to avoid or approach with caution: 2021, 2019, 2023, 2022 and 2020. See the full Toyota Highlander years comparison.

At what mileage do 2004 Toyota Highlander problems happen?

The median mileage reported in complaints is about 53,000 miles; 48% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.