2023 Toyota Corolla Cross Problems & Complaints

Not enough data

Owners have filed 176 complaints about the 2023 Toyota Corolla Cross with the National Highway Traffic Safety Administration. There isn't enough complaint history for the Corolla Cross to compare model years reliably. The most reported problem area is the engine & cooling (104 complaints, typically around 2,000 miles). 4 recalls cover this model year.

176complaints
4recalls
6crashes
0fires
5injuries
0deaths

Most common 2023 Toyota Corolla Cross problems

  • Engine & cooling~2,000 miles
    10459%
  • Electrical system~3,000 miles
    6939%
  • Steering~5,000 miles
    4425%
  • 2615%
  • Other / not specified
    2414%
  • Lights~0 miles
    159%
  • Driver assistance~9,000 miles
    137%
  • Brakes~1,000 miles
    137%
  • Transmission & drivetrain~3,000 miles
    116%
  • Air bags
    106%
  • Fuel & propulsion system~54,000 miles
    74%
  • Body & structure
    32%
  • Speed control & acceleration
    21%
  • Equipment & accessories
    11%
  • Seats
    11%
  • Wheels & tires
    11%

Share of the 176 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Toyota Corolla Cross complaints by model year

2022202320242025202647176452127
Owner complaints per model year, Toyota Corolla Cross. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Corolla Cross years: 2024, 2025. Compare all years →

2023 Toyota Corolla Cross recalls (4)

Air bags › Frontal › Driver clockspring/spiral cassette

NHTSA recall 25V-040 · Jan 29, 2025 · 1,716 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.

Electrical system › Instrument cluster/panel

NHTSA recall 23V-864 · Dec 20, 2023 · 12,575 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly.

Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331.

Air bags › Frontal › Driver clockspring/spiral cassette

NHTSA recall 23V-480 · Jul 12, 2023 · 152,927 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331.

Electrical system › Instrument cluster/panel

NHTSA recall 23V-384 · May 30, 2023 · 96,007 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly.

Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331.

What 2023 Toyota Corolla Cross owners say

Engine & cooling all 104 →

The contact owns a 2023 Toyota Corolla Cross. The contact stated while driving downhill at a slow speed in rainy weather with the windshield wipers intermittently activated, the vehicle stalled. The contact stated that the "Engine Stopped Press Brake Firmly to Restart" message was displayed. The contact stated that she depressed the brake pedal firmly and pressed the START/STOP button however, the vehicle failed to restart. The contact stated that she turned off the vehicle, shifted to park(P), depressed the brake pedal to restart the vehicle. The dealer was notified of the failure however, the contact was sent to a voicemail. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

1,000 miles · May 2023

The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.

5,000 miles · Aug 2023

Electrical system all 69 →

The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away from the vehicle. The contact stated that she sustained whiplash. The contact stated that while starting the vehicle and shifting to reverse(R), the alarms sounded, and the vehicle failed to respond because there was another vehicle parked nearby. The vehicle was taken to the dealer several times, where the failure could not be duplicated; however, the failure persisted. The manufacturer was contacted and a case was opened. …

ADAS › Parking assist › Sensors · 9,000 miles · Dec 2024 · 1 injury

While driving at a moderate speed (june 7, 2025), multiple critical systems of the vehicle suddenly failed. Both dashboard screens (driver and center display) went black, and numerous warning lights appeared afterward, including oil pressure, engine, lane departure, tire pressure, and airbag (SRS) system malfunction. The vehicle accelerated involuntarily, the brakes did not respond, the steering became stiff, and the airbags failed to deploy upon impact with concrete and metal highway barriers. A "System Malfunction" and "SRS Airbag System Malfunction" message appeared. The police report attributes the crash to a vehicle system malfunction. Two days before the incident (June 5, 2025), the vehicle had been serviced by the dealer, and the electronic screen issue had been reported but not addressed. …

Jun 2025 · crash · 2 injuries

Steering all 44 →

The contact owns a 2023 Toyota Corolla Cross. The contact stated while stopped at a red light, the contact heard a loud, consistent tone emanating from the vehicle, followed by the message "Low power steering" before the vehicle entered LIMP mode and shut off; however, the contact was able to restart the vehicle. The contact stated that after restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but had observed an OBD code related to a failure with the mass airflow sensor. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.

54,000 miles · May 2025

The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.

5,000 miles · Aug 2023

2023 Toyota Corolla Cross engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl hybridCVTAWD45 / 38 / 42
2.0L 4-cylCVTFWD31 / 33 / 32
2.0L 4-cylCVTAWD29 / 32 / 30

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2023 Toyota Corolla Cross a good car?

There isn't enough complaint history for the Corolla Cross to compare model years reliably. So far owners have filed 176 complaints with NHTSA.

What is the most common problem with the 2023 Toyota Corolla Cross?

The engine & cooling — 104 complaints, 59% of all complaints for this model year. Next are the electrical system (69) and steering (44).

How many recalls does the 2023 Toyota Corolla Cross have?

There are 4 recalls for the 2023 Toyota Corolla Cross, the most recent from January 29, 2025 (driver clockspring/spiral cassette). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Toyota Corolla Cross?

The best years by complaints, compared at the same age, are 2024 and 2025. See the full Toyota Corolla Cross years comparison.

At what mileage do 2023 Toyota Corolla Cross problems happen?

The median mileage reported in complaints is about 3,000 miles; 90% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.